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The VA DisabilityADVOCATE

What The VA Won’t Put In Writing

Declassified

Description

We decode the evidence rules, exam traps, and rating tricks the VA won’t spell out, then fight to win what you earned.

Notes

Information here is free. Optional accredited representation, no fees unless you win.

VA-ACCREDITED CLAIMS AGENT #45147DENIALS REOPENEDLOW RATINGS CHALLENGEDC&P EXAMS AUDITEDEFFECTIVE-DATE & CUE HUNTSTDIU · SMC · PACT ACTNO WIN, NO FEE ON 20% OR 30% REPRESENTATION · $750 FLAT MISSION 5 BRIEFGOVERNED BY 38 CFR §14.636SECONDARY CONDITIONS LINKEDTERA & TOXIC-EXPOSURE CLAIMSBOARD & HIGHER-LEVEL APPEALSFREE CASE REVIEW, ASK A QUESTIONVA-ACCREDITED CLAIMS AGENT #45147DENIALS REOPENEDLOW RATINGS CHALLENGEDC&P EXAMS AUDITEDEFFECTIVE-DATE & CUE HUNTSTDIU · SMC · PACT ACTNO WIN, NO FEE ON 20% OR 30% REPRESENTATION · $750 FLAT MISSION 5 BRIEFGOVERNED BY 38 CFR §14.636SECONDARY CONDITIONS LINKEDTERA & TOXIC-EXPOSURE CLAIMSBOARD & HIGHER-LEVEL APPEALSFREE CASE REVIEW, ASK A QUESTION
Shoulder Conditions
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VA-Accredited Claims Agent #45147

Musculoskeletal

Shoulder Conditions

Rotator cuff, impingement, instability, and the dominant-hand distinction under §4.71a

Shoulder ratings turn on how far you can raise the arm, and on whether it is your dominant (major) or non-dominant (minor) side. Codes 5200–5203 cover ankylosis, limitation of motion, and instability.

The Law That Governs This
38 CFR §3.303 (direct)38 CFR §4.71a, Codes 5200–5203 (shoulder and arm)38 CFR §4.69 (dominant hand)38 CFR §4.40 & §4.45 (functional loss)

Each Condition, Broken Out

Every Condition In This Category Has Its Own Page

These are separate diagnostic codes with separate criteria, separate exams and separate money. Each one below opens a full page: how it is rated, the schedule spelled out, the service-connection arguments, and exactly what happens at that specific C&P exam.

Start here

What Shoulder Conditions Really Is

Shoulder disability is lost overhead reach, rotator-cuff and labral damage, and instability in the most mobile, and least stable, joint in the body. The VA rates it under 38 C.F.R. §4.71a on how far you can raise the arm, and it matters which arm you write with. Your part: stop showing off your best day. Tell the examiner where the pain starts, what you can no longer reach, and what happens after repeated use.

Shoulder Conditions, What it actually means

What it actually means

Shoulder disability is lost overhead reach, rotator-cuff and labral damage, and instability in the most mobile, and least stable, joint in the body. The VA rates it under 38 C.F.R. §4.71a on how far you can raise the arm, and it matters which arm you write with. Your part: stop showing off your best day. Tell the examiner where the pain starts, what you can no longer reach, and what happens after repeated use.

Shoulder Conditions, What the VA measures

What the VA measures

Arm motion measured against shoulder level and midway between side and shoulder level under 38 CFR §4.71a, DC 5201, and rated differently for your dominant (major) and non-dominant (minor) arm.

Shoulder Conditions, Why claims get missed

Why claims get missed

Veterans do not know the dominant-arm distinction exists, and do not know that impairment of the humerus, clavicle, and scapula are separate diagnostic codes from limitation of motion.

Where it comes from

What in Your Service Causes Shoulder Conditions

Service connection is not a feeling, it is a chain of evidence. These are the pathways the VA already recognises. Find yours, then make sure your file says it out loud.

Overhead and load-bearing duty

Years of rucks, body armor, and overhead work in aviation, maintenance, and supply produce documented rotator-cuff and impingement pathology.

Weapons recoil and crew-served weapons

Repetitive recoil and gunner positions are recognized mechanisms for labral and cuff injury.

Falls, jumps, and vehicle events

Dislocations and separations from airborne operations, obstacle courses, and vehicle events leave instability that worsens for decades.

In Plain English

Major vs. Minor Matters

Under §4.69, the VA rates the same shoulder condition differently depending on whether it affects your dominant (major) or non-dominant (minor) arm. The major side generally carries a higher rating for the equivalent limitation. Examiners must correctly identify handedness, and errors here are common, and costly.

Major vs. Minor Matters
In Plain English

Range of Motion and Impingement

Shoulder ratings under Code 5201 turn on how far you can raise the arm, at shoulder level, midway between side and shoulder, or only 25 degrees from the side. Rotator cuff injuries, impingement, and recurrent dislocation (Codes 5202–5203) all affect these measurements, and painful motion must be accounted for under §4.40 and §4.45.

Range of Motion and Impingement
What Matters

Common Under-Rating Traps

Shoulder ratings under Codes 5200 to 5203 depend on how far your arm moves and which arm is dominant, and small exam mistakes cost real money. I see the same errors over and over in shoulder exam reports. Read your own exam report line by line against this list. If you find one of these traps, that is an argument for a new exam or a review, and it is on you to raise it.

Photo for point 1: Handedness recorded incorrectly on the exam
01

Handedness recorded incorrectly on the exam

Photo for point 2: Painful motion not factored into the measured range
02

Painful motion not factored into the measured range

Photo for point 3: Flare-ups and repetitive use ignored
03

Flare-ups and repetitive use ignored

Photo for point 4: Instability and dislocation history not documented
04

Instability and dislocation history not documented

The Checklist

Establishing Service Connection

To establish service connection for a musculoskeletal condition, veterans must meet three criteria. First, there must be a current diagnosis. Second, there must be evidence of an in-service injury, repetitive strain, or the physical demands of your duties that could have caused or aggravated it. Third, a nexus, a medical link, must connect the in-service event to the current condition.

Photo for point 1: Current diagnosis of the joint or spine condition
01

Current diagnosis of the joint or spine condition

Photo for point 2: In-service injury, repetitive strain, or documented physical demands
02

In-service injury, repetitive strain, or documented physical demands

Photo for point 3: Medical nexus linking the condition to service ("at least as likely as not")
03

Medical nexus linking the condition to service ("at least as likely as not")

Photo for point 4: Imaging (X-ray or MRI) showing arthritis, disc disease, or joint damage
04

Imaging (X-ray or MRI) showing arthritis, disc disease, or joint damage

Photo for point 5: Lay statements describing onset and continuity of pain since service
05

Lay statements describing onset and continuity of pain since service

In Plain English

Why Work With an Accredited Advocate

Veterans should seek the assistance of an Accredited VA Disability Advocate because we guide you through the complex claims process and ensure all necessary evidence is gathered and presented effectively. Our advocates are trained to identify and link service-related conditions, increasing the likelihood of a successful claim. We also provide personalized representation, helping veterans navigate appeals and secure the benefits they deserve. As a VA-Accredited Claims Agent, our fees are regulated under 38 CFR §14.636, and there are no fees unless we win your appeal.

Why Work With an Accredited Advocate
The Ratings, Spelled Out

The Rating Schedule, Spelled Out

Shoulder and arm conditions are rated under 38 CFR §4.71a, Diagnostic Codes 5200–5203. Under §4.69 the same limitation is worth more on the dominant (major) side than the non-dominant (minor) side, so handedness must be recorded correctly.

Ankylosis of the Scapulohumeral ArticulationDiagnostic Code 5200
30% / 40%

Favorable ankylosis, abduction to 60 degrees, can reach mouth and head, 30% minor, 40% major.

40% / 50%

Intermediate ankylosis, between favorable and unfavorable, 40% minor, 50% major.

40% / 50%

Unfavorable ankylosis, abduction limited to 25 degrees from the side, 40% minor, 50% major. Note: the scapula and humerus move as one piece.

Limitation of Motion of the ArmDiagnostic Code 5201
20%

Flexion and/or abduction limited to shoulder level (90 degrees), 20% on either side.

20% / 30%

Midway between the side and shoulder level, flexion and/or abduction limited to 45 degrees, 20% minor, 30% major.

30% / 40%

Flexion and/or abduction limited to 25 degrees from the side, 30% minor, 40% major.

Other Impairment of the HumerusDiagnostic Code 5202
20%

Malunion with moderate deformity; or recurrent dislocation at the scapulohumeral joint with infrequent episodes and guarding of movement only at shoulder level, 20% on either side.

20% / 30%

Malunion with marked deformity; or recurrent dislocation with frequent episodes and guarding of all arm movements, 20% minor, 30% major.

40% / 50%

Fibrous union of the humerus, 40% minor, 50% major.

50% / 60%

Nonunion of the humerus (false flail joint), 50% minor, 60% major.

70% / 80%

Loss of the head of the humerus (flail shoulder), 70% minor, 80% major.

Impairment of the Clavicle or ScapulaDiagnostic Code 5203
10%

Malunion of the clavicle or scapula; or nonunion without loose movement, 10% on either side.

20%

Nonunion with loose movement; or dislocation of the clavicle or scapula, 20% on either side.

Note

Alternatively, rate on impairment of function of the contiguous joint (the shoulder), whichever is more favorable.

What Matters

Key Points to Remember

These are the rules the rating board applies to this condition, stripped down to what you can act on. Read each one and ask a single question: does my file prove it? If the answer is no, that is your homework, not the VA's. The VA has a duty to assist under 38 CFR 3.159, but it has no duty to build your argument for you.

Photo for point 1: Rated under 38 CFR §4.71a (DC 5200–5203) on range of motion and joint stability
01

Rated under 38 CFR §4.71a (DC 5200–5203) on range of motion and joint stability

Photo for point 2: Ratings differ for the dominant (major) versus non-dominant (minor) arm
02

Ratings differ for the dominant (major) versus non-dominant (minor) arm

Photo for point 3: Painful motion and flare-ups must be considered (§4.40 and §4.45)
03

Painful motion and flare-ups must be considered (§4.40 and §4.45)

Photo for point 4: Document limitation at shoulder level, midway, or 25 degrees from the side
04

Document limitation at shoulder level, midway, or 25 degrees from the side

The Checklist

What to Expect at Your Shoulder C&P Examination

Shoulder ratings turn on one threshold more than any other, whether you can raise the arm to shoulder level, meaning 90 degrees. Normal forward elevation and abduction are 0 to 180 degrees, with external and internal rotation 0 to 90 degrees. Before any of it is scored, 38 CFR §4.69 requires the examiner to record which arm is your dominant one, because every shoulder code pays a different percentage for the major and the minor extremity.

Photo for point 1: Handedness recorded first, the major arm rating is higher than the minor arm rating at nearly every level.
01

Handedness recorded first, the major arm rating is higher than the minor arm rating at nearly every level.

Photo for point 2: Goniometer measurement of forward elevation (flexion), abduction, and external and internal rotation, both...
02

Goniometer measurement of forward elevation (flexion), abduction, and external and internal rotation, both shoulders.

Photo for point 3: Specific documentation of whether motion is limited to shoulder level (90 degrees), to midway between side...
03

Specific documentation of whether motion is limited to shoulder level (90 degrees), to midway between side and shoulder level (about 45 degrees), or to 25 degrees from the side, those are the three steps in Diagnostic Code 5201.

Photo for point 4: Repetitive-use testing and a flare-up estimate, plus the point in the arc where pain begins.
04

Repetitive-use testing and a flare-up estimate, plus the point in the arc where pain begins.

Photo for point 5: Rotator cuff and impingement testing, Neer, Hawkins, empty can, drop arm, and instability or dislocation...
05

Rotator cuff and impingement testing, Neer, Hawkins, empty can, drop arm, and instability or dislocation history for Diagnostic Code 5202.

Photo for point 6: Examination of the clavicle and scapula for dislocation, nonunion or malunion, which rate separately under...
06

Examination of the clavicle and scapula for dislocation, nonunion or malunion, which rate separately under Diagnostic Code 5203.

Photo for point 7: Strength testing and imaging review, including any history of labral tear, cuff repair or arthroplasty.
07

Strength testing and imaging review, including any history of labral tear, cuff repair or arthroplasty.

In Plain English

What Happens Once the C&P Exam Is Complete

The examiner compiles a detailed report, your medical history, physical findings, and diagnostic results, and assesses the severity, symptoms, and impact of your condition. That report is sent to the VA Regional Office handling your claim and becomes part of your official file, reviewed alongside your other evidence.

The VA may send the report back for corrections, clarification, or a second opinion if it finds it incomplete or unclear. This can delay your claim, because the VA requires thorough and accurate information to decide. Your claim only moves to the decision phase once the VA is satisfied with the evidence, which is exactly why the quality of the file we build for you matters so much. Once decided, your effective date controls how far back your back pay reaches, and any denial can be challenged through a Supplemental Claim, Higher-Level Review, or Board appeal.

What Happens Once the C&P Exam Is Complete

The Advocate’s Take

If the exam listed the wrong dominant hand, your rating is wrong. It is a small clerical detail with a big dollar consequence.

By the Numbers

Every Level the VA Can Assign You

These percentages come straight out of the rating schedule that governs shoulder conditions, Diagnostic Code 5200. Read them slowly. If your current rating does not match what your records actually show, that gap is exactly what an appeal exists to correct.

30% / 40%

Favorable ankylosis, abduction to 60 degrees, can reach mouth and head, 30% minor, 40% major.

40% / 50%

Intermediate ankylosis, between favorable and unfavorable, 40% minor, 50% major.

40% / 50%

Unfavorable ankylosis, abduction limited to 25 degrees from the side, 40% minor, 50% major.

The connections most veterans miss

Secondary Claims, Both Directions

Under 38 CFR §3.310, a condition caused or made worse by an already service-connected condition is itself service connected. That runs in both directions, and it is the single largest pool of unclaimed compensation in the system.

What can cause shoulder conditions

If one of these is already service connected, this condition can be claimed as secondary to it.

  • Cervical spine condition with radiculopathy

    Nerve involvement produces weakness and secondary shoulder pathology.

  • Opposite-side upper extremity condition

    Overuse of the functional arm is a recognized secondary pathway under §3.310.

What shoulder conditions can cause

If this condition is already service connected, each of these is a separate claim you may be owed.

  • Cervical spine strain

    Compensatory posture from a shoulder condition is an accepted cause of secondary neck disability.

  • Elbow and wrist overuse conditions

    Altered mechanics load the joints below the shoulder and produce separately ratable disability.

  • Depression from chronic pain

    Continuous pain and loss of function support a secondary mental health claim.

A secondary claim still needs two things: a current diagnosis of the secondary condition, and a medical opinion saying it is at least as likely as not caused or aggravated by the service-connected condition. You do not have to prove it happened in service.

How claims are won

Building a Shoulder Conditions Claim That Wins

Every claim stands on three legs. Knock one out and the claim falls over, no matter how bad your symptoms are. Before you file, look at your file and find all three.

A current diagnosis
01

A current diagnosis

A doctor has to say you have it, now, in writing. Not "reports symptoms of", a diagnosis. Without this leg, nothing else in the file matters.

A link to your service
02

A link to your service

An event, an injury, an exposure, or an already service-connected condition. Service records, unit records, buddy statements, and your own account all count as evidence.

A nexus that ties the two together
03

A nexus that ties the two together

A medical opinion stating it is at least as likely as not that your service caused or aggravated the condition. That phrase is a legal standard: 50 percent or better. It is the leg most denials break.

Document the problem before you file

• Keep a dated symptom log for at least 30 days. Frequency, severity, and what it stopped you from doing.

• Get statements from people who see it, a spouse, a coworker, a battle buddy. Lay evidence is legal evidence.

• Pull your private treatment records. The VA only has to help; it does not have to go find everything.

• Write down what you have stopped doing. Lost work, lost sleep, lost activities. That is what impairment looks like on paper.

Know them before you file

Your Rights in This Process

Most veterans walk into this system without knowing the rules the VA itself has to follow. That is how claims get denied for missing evidence the VA was supposed to help you find, and how exams get done by the wrong clinician. These six rights are written into federal regulation. Know them before you file, and make the VA honor every one of them when it decides your claim.

It costs nothing to file

It costs nothing to file

Filing a VA claim is free. Accredited representatives may only charge for work on an appeal after an initial decision, and those fees are capped by 38 CFR §14.636.

The VA has a Duty to Assist you

The VA has a Duty to Assist you

Under 38 CFR §3.159 the VA must help you get the evidence it needs, and it must tell you what is missing before it denies you for missing it.

You can ask for a different examiner

You can ask for a different examiner

You may request a trauma-informed clinician, or a clinician of a specific gender, for a C&P examination. Ask before the exam is scheduled.

You can claim every condition you have

You can claim every condition you have

There is no limit and no penalty. Primary conditions, secondary conditions, and conditions made worse by service all get filed.

You can appeal and be re-evaluated

You can appeal and be re-evaluated

A denial is not the end. You may submit new evidence, request a higher-level review, appeal to the Board, and ask for re-evaluation when your condition worsens.

You must be considered for TDIU

You must be considered for TDIU

If your service-connected conditions keep you from holding substantially gainful employment, you may be paid at the 100 percent rate without a 100 percent rating.

Straight answers

Questions Veterans Ask About Shoulder Conditions Claims

Why does it matter which arm?

Under 38 CFR §4.69 the VA rates your dominant arm as "major" and your non-dominant arm as "minor," and the major arm carries higher percentages at every level. If the rating decision has your handedness wrong, that alone can be worth a full step.

What is limitation of motion actually worth?

Under DC 5201, motion limited to shoulder level is 20 percent. Limited to midway between side and shoulder level is 30 percent major, 20 percent minor. Limited to 25 degrees from the side is 40 percent major, 30 percent minor.

Can I get a separate rating for instability?

Impairment of the humerus under DC 5202 covers recurrent dislocation, fibrous union, and nonunion, and it is a separate code from limitation of motion. Which applies depends on the pathology documented, and the higher evaluation controls where they overlap.

Free · no obligation

When You Are Ready to File

Talk to an accredited representative before you file. It costs nothing to ask, and the order you file in changes what the VA is allowed to award you. Albert L. Thombs Jr. is VA-Accredited Claims Agent #45147.

VA Form 21-526EZ

The application itself

This is the form that opens a disability compensation claim. List every condition you are claiming, and name the secondary conditions explicitly.

VA Form 21-4142

Release for private records

Authorises the VA to request records from your private doctors. Without it, treatment outside the VA may never reach your file.

VA Form 21-10210

Lay or buddy statement

The official form for your own statement and for statements from people who witnessed the event or the change in you.

What It Pays

What This Rating Is Worth (2026)

Combined RatingMonthly Tax-Free Pay
10%$180.42/mo
20%$356.66/mo
30%$552.47/mo
40%$795.84/mo
50%$1,132.90/mo
60%$1,435.02/mo
70%$1,808.45/mo
80%$2,102.15/mo
90%$2,362.30/mo
100%$3,938.58/mo

Rates shown are the veteran-alone amounts effective December 1, 2025. A spouse, children, or dependent parents increase your payment at 30% and above. Every 10% you are under-rated can cost you thousands of dollars a year for the rest of your life.

Estimate Your Exact Pay
A veteran researching her claim options online
Veteran Representation
Official VA Video · Government Produced
Your VA Claim Exam: What to Expect

Your VA Claim Exam: What to Expect

This official VBA video walks you through the entire C&P exam process. Understanding what happens in that room is the difference between a rating that reflects your true condition and one that undervalues you.

A veteran sitting with her service dog
Veteran Representation
How You Win

What It Takes to Win These Benefits

Winning is not about how bad the condition is. It is about what your file proves. The rating board checks three things, and if one is missing the claim stalls no matter how much you hurt. Line up the evidence below before you file, not after the denial. The VA must help you gather records, but you are the one who knows where they are.

The Three-Part Test

Service connection under 38 CFR §3.303 requires all three:

  1. 1A current, diagnosed disability
  2. 2An in-service event, injury, or exposure
  3. 3A medical nexus linking the two
A veteran working through a physical therapy session
Veteran Representation

The medical evidence the VA is actually looking for:

A current diagnosis in your medical records, the VA cannot rate a condition that is not documented.
An in-service event, injury, or exposure shown in your service records, or a credible lay account of it.
A medical nexus: a professional opinion that your condition is "at least as likely as not" connected to service.
Objective severity evidence the rating criteria require (test results, imaging, range-of-motion, frequency logs).
A continuous treatment history showing the condition persisted, gaps are used against you.
Lay statements from family, coworkers, or fellow service members describing the impact on work and daily life.
Correct identification of your dominant (major) hand under §4.69, the major side carries a higher rating for the same limitation, and clerical errors here change the entire payout.
Goniometer-measured range of motion: arm raised to shoulder level (90°), midway (45°), or only 25° from the side drives the rating under Code 5201, with painful motion documented under §4.40/§4.45.
Imaging or surgical records for rotator cuff tears, impingement, labral tears, or recurrent dislocation supporting Codes 5202–5203.
Documentation of flare-ups and overhead-reach limitation that affect work and daily tasks, a single good-day measurement under-rates you.
Body-System C&P Exam Video · Government Produced
VA Claim Exams: Musculoskeletal / Rheumatological

VA Claim Exams: Musculoskeletal / Rheumatological

This exam is specific to your body system. The examiner uses a specialized DBQ for this category of conditions, and the tests they perform determine your exact rating level. Watch this before your appointment.

The Exam

What to Expect at Your C&P Exam

Your Compensation & Pension (C&P) exam is not treatment. It is a rating tool. The examiner will not fix anything, they complete a Disability Benefits Questionnaire (DBQ) and check the boxes that decide your rating. What happens in that room can move your rating an entire level, so walk in prepared.

Arrive 15 minutes early and bring a photo ID; wear comfortable clothing.
Describe your worst days and flare-ups, not an average day, the exam is a snapshot.
Be honest and specific about how the condition impairs work and daily life.
The examiner cannot treat you, refer you, or prescribe, do not expect medical care.
If the exam felt rushed or wrong, tell us immediately, an inadequate exam can be challenged.
Confirm the examiner recorded your correct dominant hand, major vs. minor changes the rating percentage.
Insist on goniometer-measured ROM including internal and external rotation, not just forward flexion.
Report instability, dislocation history, and overhead-reach limits so the correct code is applied.
A young veteran waiting for his VA appointment
Veteran Representation
Tips to Prepare for Your VA Claim Exam
The Paperwork

The Forms You File, We Prepare Them For You

These are the forms that drive this claim. Start any of them on our site and an accredited agent prepares and files it for you, correctly, the first time.

VA Form 21-526EZ

Application for Disability Compensation

The core application that opens or reopens your claim.

Start this with us
VA Form 21-4138

Statement in Support of Claim

Your own account and buddy/lay statements that fill the gaps in your record.

Start this with us
VA Form 21-22a

Appoint Us as Your Representative

Authorizes our accredited agent to act on your behalf with the VA.

Start this with us
VA Form 21-8940

Unemployability (TDIU) Application

Claims 100% pay when your conditions keep you from working, even below 100%.

Start this with us
Condition DBQ

Disability Benefits Questionnaire

The exam form that captures the severity criteria for this specific condition.

Start this with us
Beyond the Schedule

SMC & TDIU, When Your Rating Isn't the Whole Story

TDIU, Paid at 100% Without a 100% Rating

Total Disability based on Individual Unemployability (38 CFR §4.16) pays you at the 100% rate when your service-connected conditions prevent substantially gainful employment, even if your combined rating is lower. You may qualify if:

  • One condition is rated 60% or higher, or
  • Two+ conditions combine to 70% with at least one rated 40%, and
  • Those conditions keep you from holding steady, gainful work.
  • Cannot meet the numbers? Extraschedular TDIU under §4.16(b) may still apply.

Special Monthly Compensation (SMC)

SMC (38 CFR §3.350) pays above the normal schedule for especially serious losses, loss or loss of use of a body part, being housebound, or needing the aid and attendance of another person. Common levels:

  • SMC-K, Loss / loss of use, Add-on for loss or loss of use of a specific body part (hand, foot, eye, reproductive organ, or certain other losses). Paid on top of your regular compensation. Can stack (up to the statutory cap).
  • SMC-S, Housebound, Statutory housebound: a single 100% disability plus additional disabilities of 60%+, or substantially confined to your home. Veteran-alone rate shown.
  • SMC-L, Aid & Attendance, You need the regular aid and attendance of another person, or have anatomical loss/loss of use of both feet, one hand and one foot, blindness, or are permanently bedridden. Veteran-alone rate shown.
  • SMC-M, Higher Aid & Attendance, A higher level of aid and attendance (e.g., loss of use of both hands, or loss of use of both legs at a higher level). Veteran-alone rate shown.

These are the benefits veterans most often leave on the table because no one told them they qualified. If any of this sounds like your situation, call an accredited agent at 702-992-4883, we screen for SMC and TDIU on every case.

Keep Reading

One page never tells the whole story of a claim. The VA rates every condition on its own evidence, its own exam and its own diagnostic code, and the pieces connect in ways most veterans never see until a decision letter lands. These are the pages that pick up where this one stops. Read them before you file, not after a denial, because the cheapest fix in this process is the mistake you never make.

A veteran marking his appointment dates on a kitchen wall calendar
Your responsibility as a veteran

Your Part in This Is Not Optional

I will be straight with you. No advocate on earth can win a claim for a veteran who will not do his or her part. The VA decides on the record, and you are the only person who can build the medical side of that record. We do the legal and forensic work. You do yours. Here is what that means, every single time:

  • See a doctor and get every symptom written into your medical record. If it is not on paper, the VA treats it as if it never happened.
  • Keep a symptom journal. Dates, flare-ups, missed work, the nights you did not sleep. That is the evidence of how this condition actually runs your life.
  • Answer every VA letter and every request for evidence before the deadline. Silence gets claims denied.
  • Show up to your C&P exam and describe your worst days honestly. Do not tough it out in that room. Do not exaggerate either.

You do your job and we will do ours. That is how claims get won.

Choose Your Service

The Three Services

We offer three completely separate services, kept distinct on purpose so you know exactly what you are buying, what it costs, and how it is paid. These are not tiers of one agreement, you choose the single option that fits your situation.

Two are contingency representation with no cost up front; they differ by how hard the case is and how the fee gets paid. The third is a flat-fee forensic report for the veteran who wants to fight the claim himself.

An accredited claims agent and a veteran reviewing a clean, single-issue appeal together
Option 1

Standard Direct-Pay Representation

20% of back pay

No cost up front, nothing out of pocket. The VA withholds our fee and pays us directly under §14.636(h). Best for cleaner, more recent, single-issue denials, routine higher-level reviews, supplemental claims, and rating increases, carried all the way to the Board of Veterans’ Appeals.

See full details
An advocate reviewing a veteran's decade-deep claims file
Option 2

High-Complexity Representation

30% of back pay

For high-complexity cases, long claim histories, prior Board denials, CUE, complex effective-date and TDIU fights, multi-issue toxic exposure. Still no cost up front. Because the VA pays a rep only up to 20% directly, the VA sends your full retro to you and we invoice you directly for the 30%. Lawful, but never entered into lightly.

See full details
A forensic file audit in progress
Option 3

Mission 5 Intelligence Brief

$750 flat

A standalone forensic file review and written road map, not representation. For the veteran with a tough, older case who wants to fight it himself and keep 100% of his back pay. We audit your file, show you every error, and hand you the plan. Available only to veterans who already have a VA decision.

See full details

The exact contingency percentage on your case is set in a written agreement by the complexity of the work, always within the maximum the law allows. Federal-court litigation, if it is ever needed, is a separate, pre-agreed arrangement.

Denied or under-rated?

Talk to a VA-accredited claims agent about your claim

Albert L. Thombs Jr. is a US Army veteran, VA-Accredited Claims Agent #45147, and 100% service-connected himself. He personally reviews every request. Fees are capped by 38 CFR §14.636, and there are no fees on representation unless you win.

702-992-4883

Mon–Fri, 11AM–6PM Pacific

Questions are always free. The Mission 5 Brief is $750 flat.