Learn how the VA really decides claims, in plain English, before you file anything.

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The VA DisabilityADVOCATE

What The VA Won’t Put In Writing

Declassified

Description

We decode the evidence rules, exam traps, and rating tricks the VA won’t spell out, then fight to win what you earned.

Notes

Information here is free. Optional accredited representation, no fees unless you win.

VA-ACCREDITED CLAIMS AGENT #45147DENIALS REOPENEDLOW RATINGS CHALLENGEDC&P EXAMS AUDITEDEFFECTIVE-DATE & CUE HUNTSTDIU · SMC · PACT ACTNO WIN, NO FEE ON 20% OR 30% REPRESENTATION · $750 FLAT MISSION 5 BRIEFGOVERNED BY 38 CFR §14.636SECONDARY CONDITIONS LINKEDTERA & TOXIC-EXPOSURE CLAIMSBOARD & HIGHER-LEVEL APPEALSFREE CASE REVIEW, ASK A QUESTIONVA-ACCREDITED CLAIMS AGENT #45147DENIALS REOPENEDLOW RATINGS CHALLENGEDC&P EXAMS AUDITEDEFFECTIVE-DATE & CUE HUNTSTDIU · SMC · PACT ACTNO WIN, NO FEE ON 20% OR 30% REPRESENTATION · $750 FLAT MISSION 5 BRIEFGOVERNED BY 38 CFR §14.636SECONDARY CONDITIONS LINKEDTERA & TOXIC-EXPOSURE CLAIMSBOARD & HIGHER-LEVEL APPEALSFREE CASE REVIEW, ASK A QUESTION
Changes to Your Service-Connected Conditions
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VA-Accredited Claims Agent #45147

Claims & Appeals

Changes to Your Service-Connected Conditions

What to do when a condition worsens, stabilizes, or a new condition develops

Service-connected conditions change over time. Whether a disability worsens, a new secondary condition develops, or the VA proposes a reduction, you need to understand your rights and take timely action.

The Law That Governs This
38 CFR §3.327 (reexaminations)38 CFR §3.105(e) (due process for reductions)38 CFR §3.344 (stabilized ratings, reduction standards)38 CFR §3.310 (secondary service connection)38 CFR §4.1 (accurate picture of disability)38 CFR §3.400(o)(2) (effective date for increased ratings)
In Plain English

Your Body Does Not Stand Still, Neither Should Your Rating

Service-connected disabilities evolve over time. A knee rated at 10% five years ago may now require a brace and limit your ability to work. A mental health condition rated at 50% may now include agoraphobia and daily panic attacks. The VA does not automatically increase your rating when your condition worsens, you must file a claim for increased evaluation.

Failing to file when a condition worsens means you are being compensated at a rate that no longer reflects your actual disability. Every month of delay is compensation you leave on the table.

Your Body Does Not Stand Still, Neither Should Your Rating
In Plain English

Increased Rating Claims

An increased rating claim tells the VA that a previously rated condition has gotten worse. You need current medical evidence demonstrating the worsening, recent treatment records, an updated personal statement, and potentially a new nexus or medical opinion describing the increased severity.

The VA will schedule a new C&P examination under §3.327. You must attend. This exam is critical because the examiner will determine whether the current severity meets the criteria for a higher rating under 38 CFR Part 4.

Increased Rating Claims
In Plain English

The Effective Date for Increases, §3.400(o)(2)

For increased rating claims, the effective date is generally the date the claim was received, or, if the increase is factually ascertainable within one year before the claim, it can be set to the date the increase occurred. This means: if you can show with medical evidence that your condition worsened on a specific date within the past year, and you file within one year of that date, the effective date can be backdated to the worsening.

This is why documenting the worsening as it happens, through treatment records and personal statements, is so important. Without a documented date, the VA defaults to the claim-received date.

The Effective Date for Increases, §3.400(o)(2)
The Checklist

Secondary Service Connection, The Overlooked Claim

One service-connected condition frequently causes or aggravates another. Under §3.310, these secondary conditions are eligible for their own rating:

Photo for point 1: Knee injuries leading to hip or back conditions from compensatory gait
01

Knee injuries leading to hip or back conditions from compensatory gait

Photo for point 2: PTSD causing sleep apnea, substance-use disorders, or hypertension
02

PTSD causing sleep apnea, substance-use disorders, or hypertension

Photo for point 3: Chronic pain leading to depression or anxiety
03

Chronic pain leading to depression or anxiety

Photo for point 4: Diabetes causing peripheral neuropathy, kidney disease, or vision loss
04

Diabetes causing peripheral neuropathy, kidney disease, or vision loss

Photo for point 5: Tinnitus contributing to insomnia and concentration difficulties
05

Tinnitus contributing to insomnia and concentration difficulties

Broken Down

When the VA Proposes a Reduction

The VA may propose to reduce your rating if a C&P reexamination or new evidence suggests improvement. Under §3.105(e), you have due-process protections:

Proposed Reduction Letter

Proposed Reduction Letter

You must receive a proposed reduction letter before any action is taken

60 Days to Respond

60 Days to Respond

You have 60 days to submit evidence and argument against the reduction

Predetermination Hearing

Predetermination Hearing

You can request a predetermination hearing within 30 days

The 5-Year Protection

The 5-Year Protection

If the rating has been held for 5 or more years, the VA must show sustained improvement under §3.344

The 10-Year Protection

The 10-Year Protection

After 10 years, service connection cannot be severed except for fraud (§3.957)

The 20-Year Protection

The 20-Year Protection

After 20 years, the rating cannot drop below its lowest continuous level except for fraud (§3.952)

Never Ignore the Letter

Never Ignore the Letter

Do NOT ignore a proposed reduction letter, your silence is treated as consent

In Plain English

Static vs. Non-Static Ratings

If the VA designates your condition as "static", not expected to improve, you will not be scheduled for routine reexaminations. This effectively locks in your rating. If your condition is designated as non-static, expect periodic reexaminations, typically every 2 to 5 years.

If you believe your condition should be designated static but the VA has not done so, you can submit evidence showing the condition is permanent and unlikely to improve. A provider statement to that effect, combined with the 5-year stabilization rule, strengthens the case.

Static vs. Non-Static Ratings

The Advocate's Take

Do not wait until a condition becomes unbearable to act. Document everything, file timely, and never assume the VA will notice your condition getting worse, they will not. Your job is to tell them. Our job is to make them listen.

Where the VA Gets This Wrong

The VA routinely fails to develop secondary conditions that are obvious from the record, a veteran with service-connected PTSD and documented sleep apnea should be asked about the connection, but often is not. It also frequently proposes reductions based on a single improved exam without meeting the sustained-improvement standard of §3.344.

Where the VA Gets This Wrong, a veteran and his advocate going over the claim
How claims are won

Building a Changes to Your Service-Connected Conditions Claim That Wins

Every claim stands on three legs. Knock one out and the claim falls over, no matter how bad your symptoms are. Before you file, look at your file and find all three. If one is missing, that is the piece to build first. The VA will not build it for you, and filing without it usually just buys you a denial letter and lost time.

A current diagnosis
01

A current diagnosis

A doctor has to say you have it, now, in writing. Not "reports symptoms of", a diagnosis. Without this leg, nothing else in the file matters.

A link to your service
02

A link to your service

An event, an injury, an exposure, or an already service-connected condition. Service records, unit records, buddy statements, and your own account all count as evidence.

A nexus that ties the two together
03

A nexus that ties the two together

A medical opinion stating it is at least as likely as not that your service caused or aggravated the condition. That phrase is a legal standard: 50 percent or better. It is the leg most denials break.

Document the problem before you file

• Keep a dated symptom log for at least 30 days. Frequency, severity, and what it stopped you from doing.

• Get statements from people who see it, a spouse, a coworker, a battle buddy. Lay evidence is legal evidence.

• Pull your private treatment records. The VA only has to help; it does not have to go find everything.

• Write down what you have stopped doing. Lost work, lost sleep, lost activities. That is what impairment looks like on paper.

Know them before you file

Your Rights in This Process

Most veterans walk into this system without knowing the rules the VA itself has to follow. That is how claims get denied for missing evidence the VA was supposed to help you find, and how exams get done by the wrong clinician. These six rights are written into federal regulation. Know them before you file, and make the VA honor every one of them when it decides your claim.

It costs nothing to file

It costs nothing to file

Filing a VA claim is free. Accredited representatives may only charge for work on an appeal after an initial decision, and those fees are capped by 38 CFR §14.636.

The VA has a Duty to Assist you

The VA has a Duty to Assist you

Under 38 CFR §3.159 the VA must help you get the evidence it needs, and it must tell you what is missing before it denies you for missing it.

You can ask for a different examiner

You can ask for a different examiner

You may request a trauma-informed clinician, or a clinician of a specific gender, for a C&P examination. Ask before the exam is scheduled.

You can claim every condition you have

You can claim every condition you have

There is no limit and no penalty. Primary conditions, secondary conditions, and conditions made worse by service all get filed.

You can appeal and be re-evaluated

You can appeal and be re-evaluated

A denial is not the end. You may submit new evidence, request a higher-level review, appeal to the Board, and ask for re-evaluation when your condition worsens.

You must be considered for TDIU

You must be considered for TDIU

If your service-connected conditions keep you from holding substantially gainful employment, you may be paid at the 100 percent rate without a 100 percent rating.

Free · no obligation

When You Are Ready to File

Talk to an accredited representative before you file. It costs nothing to ask, and the order you file in changes what the VA is allowed to award you. Albert L. Thombs Jr. is VA-Accredited Claims Agent #45147. A short conversation now can save you a year spent waiting in the wrong review lane.

Your part starts at the kitchen table. Pull your DD-214, your rating decision if you have one, and the names of every doctor who treats you today. Under 38 CFR 3.159 the VA has to help you gather records, but it can only chase the records you tell it about. Leave a doctor off the 21-4142 and that treatment may never reach your file.

Veteran filling out a VA disability claim application at her home desk with her records folder open
VA Form 21-526EZ

The application itself

This is the form that opens a disability compensation claim. List every condition you are claiming, and name the secondary conditions explicitly.

VA Form 21-4142

Release for private records

Authorises the VA to request records from your private doctors. Without it, treatment outside the VA may never reach your file.

VA Form 21-10210

Lay or buddy statement

The official form for your own statement and for statements from people who witnessed the event or the change in you.

A woman veteran reading a VA letter at her dining table
Your responsibility as a veteran

Your Part in This Is Not Optional

I will be straight with you. No advocate on earth can win a claim for a veteran who will not do his or her part. The VA decides on the record, and you are the only person who can build the medical side of that record. We do the legal and forensic work. You do yours. Here is what that means, every single time:

  • See a doctor and get every symptom written into your medical record. If it is not on paper, the VA treats it as if it never happened.
  • Keep a symptom journal. Dates, flare-ups, missed work, the nights you did not sleep. That is the evidence of how this condition actually runs your life.
  • Answer every VA letter and every request for evidence before the deadline. Silence gets claims denied.
  • Show up to your C&P exam and describe your worst days honestly. Do not tough it out in that room. Do not exaggerate either.

You do your job and we will do ours. That is how claims get won.

Choose Your Service

The Three Services

We offer three completely separate services, kept distinct on purpose so you know exactly what you are buying, what it costs, and how it is paid. These are not tiers of one agreement, you choose the single option that fits your situation.

Two are contingency representation with no cost up front; they differ by how hard the case is and how the fee gets paid. The third is a flat-fee forensic report for the veteran who wants to fight the claim himself.

An accredited claims agent and a veteran reviewing a clean, single-issue appeal together
Option 1

Standard Direct-Pay Representation

20% of back pay

No cost up front, nothing out of pocket. The VA withholds our fee and pays us directly under §14.636(h). Best for cleaner, more recent, single-issue denials, routine higher-level reviews, supplemental claims, and rating increases, carried all the way to the Board of Veterans’ Appeals.

See full details
An advocate reviewing a veteran's decade-deep claims file
Option 2

High-Complexity Representation

30% of back pay

For high-complexity cases, long claim histories, prior Board denials, CUE, complex effective-date and TDIU fights, multi-issue toxic exposure. Still no cost up front. Because the VA pays a rep only up to 20% directly, the VA sends your full retro to you and we invoice you directly for the 30%. Lawful, but never entered into lightly.

See full details
A forensic file audit in progress
Option 3

Mission 5 Intelligence Brief

$750 flat

A standalone forensic file review and written road map, not representation. For the veteran with a tough, older case who wants to fight it himself and keep 100% of his back pay. We audit your file, show you every error, and hand you the plan. Available only to veterans who already have a VA decision.

See full details

The exact contingency percentage on your case is set in a written agreement by the complexity of the work, always within the maximum the law allows. Federal-court litigation, if it is ever needed, is a separate, pre-agreed arrangement.

A veteran shaking hands with his VA-accredited claims agent after reviewing his claim
Denied or under-rated?

Talk to a VA-accredited claims agent about your claim

Albert L. Thombs Jr. is a US Army veteran, VA-Accredited Claims Agent #45147, and 100% service-connected himself. He personally reviews every request. Fees are capped by 38 CFR §14.636, and there are no fees on representation unless you win.

702-992-4883

Mon–Fri, 11AM–6PM Pacific

Questions are always free. The Mission 5 Brief is $750 flat.