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The VA DisabilityADVOCATE

What The VA Won’t Put In Writing

Declassified

Description

We decode the evidence rules, exam traps, and rating tricks the VA won’t spell out, then fight to win what you earned.

Notes

Information here is free. Optional accredited representation, no fees unless you win.

VA-ACCREDITED CLAIMS AGENT #45147DENIALS REOPENEDLOW RATINGS CHALLENGEDC&P EXAMS AUDITEDEFFECTIVE-DATE & CUE HUNTSTDIU · SMC · PACT ACTNO WIN, NO FEE ON 20% OR 30% REPRESENTATION · $750 FLAT MISSION 5 BRIEFGOVERNED BY 38 CFR §14.636SECONDARY CONDITIONS LINKEDTERA & TOXIC-EXPOSURE CLAIMSBOARD & HIGHER-LEVEL APPEALSFREE CASE REVIEW, ASK A QUESTIONVA-ACCREDITED CLAIMS AGENT #45147DENIALS REOPENEDLOW RATINGS CHALLENGEDC&P EXAMS AUDITEDEFFECTIVE-DATE & CUE HUNTSTDIU · SMC · PACT ACTNO WIN, NO FEE ON 20% OR 30% REPRESENTATION · $750 FLAT MISSION 5 BRIEFGOVERNED BY 38 CFR §14.636SECONDARY CONDITIONS LINKEDTERA & TOXIC-EXPOSURE CLAIMSBOARD & HIGHER-LEVEL APPEALSFREE CASE REVIEW, ASK A QUESTION
Blue Water Navy Veterans
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Toxic Exposure

Blue Water Navy Veterans

Restored herbicide presumptions after the Blue Water Navy Vietnam Veterans Act of 2019

The Blue Water Navy Vietnam Veterans Act restored Agent Orange presumptions to veterans who served aboard ships in the offshore waters of Vietnam, reversing years of wrongful denials.

The Law That Governs This
Blue Water Navy Vietnam Veterans Act of 2019 (PL 116-23)38 CFR §3.307(a)(6)(iii), offshore waters presumption38 CFR §3.309(e), presumptive conditions38 CFR §3.816, Nehmer retroactive effective dates38 USC §1116A, service in offshore waters of the Republic of Vietnam
In Plain English

A Wrong That Congress Corrected

For roughly seventeen years the VA denied Agent Orange presumptions to “blue water” sailors, those who served aboard ships offshore, by limiting the presumption to “boots on the ground” and inland waterways. That interpretation traced to *Haas v. Peake*, and tens of thousands of denials issued under it. The Federal Circuit rejected it *en banc* in *Procopio v. Wilkie* in 2019, holding that the Republic of Vietnam always included its territorial sea. Congress codified the fix the same year in the Blue Water Navy Vietnam Veterans Act (PL 116-23), now written into 38 U.S.C. §1116A.

The law restored the herbicide presumption to veterans who served aboard a vessel operating not more than 12 nautical miles seaward from the demarcation line of the waters of Vietnam and Cambodia, between January 9, 1962 and May 7, 1975, effective January 1, 2020. Inside that line, the presumption applies the same way it applies to a soldier ashore. It is a position question, not a hull-number question, and position is a matter of record.

A Wrong That Congress Corrected
In Plain English

How the Poison Reached the Crew

The single argument the VA fought hardest, and the one that decides these claims, is how dioxin reached men who never touched Vietnamese soil. Ships at sea made their own fresh water by boiling seawater and condensing the steam. Distillation is built to strip salt. It does not strip dioxin the same way, and work commissioned by the Australian government found the process could concentrate it rather than remove it. The National Academies reviewed that pathway in 2011. A sailor who never went ashore still drank that water, cooked with it, showered in it, and made his coffee with it, every day, for the length of the cruise.

The evaporators sat in the engineering spaces, but the water went everywhere: the galley, the scullery, the showers, the sick bay, the scuttlebutt on every deck. A cook, a radioman, a yeoman, a hospital corpsman, and a boatswain’s mate all drank from the same tanks. There is no rate aboard that was drinking different water, and nothing in §1116A requires that you worked below decks. Congress accepted that reasoning when it wrote the statute.

How the Poison Reached the Crew
The Checklist

Who Qualifies Now

Photo for point 1: Service aboard a vessel operating not more than 12 nautical miles seaward of the Vietnam/Cambodia demarcation...
01

Service aboard a vessel operating not more than 12 nautical miles seaward of the Vietnam/Cambodia demarcation line

Photo for point 2: Any single service day inside that zone between January 9, 1962 and May 7, 1975
02

Any single service day inside that zone between January 9, 1962 and May 7, 1975

Photo for point 3: A current diagnosis of a condition on the §3.309(e) Agent Orange presumptive list
03

A current diagnosis of a condition on the §3.309(e) Agent Orange presumptive list

Photo for point 4: Deck logs, ship histories, or the VA’s own vessel list placing your ship in the qualifying waters
04

Deck logs, ship histories, or the VA’s own vessel list placing your ship in the qualifying waters

Photo for point 5: Rank, rate, and duty station do not matter, the ship’s location is the deciding fact
05

Rank, rate, and duty station do not matter, the ship’s location is the deciding fact

Photo for point 6: A single day moored or at anchor inside Da Nang, Cam Ranh Bay, Vung Tau, or Nha Trang counts, and the deck...
06

A single day moored or at anchor inside Da Nang, Cam Ranh Bay, Vung Tau, or Nha Trang counts, and the deck log says so

Photo for point 7: Coast Guard cutters and patrol boats on Operation Market Time count exactly the same as Navy service
07

Coast Guard cutters and patrol boats on Operation Market Time count exactly the same as Navy service

Photo for point 8: Surviving spouses and dependents may qualify for DIC and accrued benefits on the same service
08

Surviving spouses and dependents may qualify for DIC and accrued benefits on the same service

Broken Down

Proving Where Your Ship Was

Deck logs

Deck logs

Held by the National Archives (NARA), the deck log is the ship’s official hour-by-hour record of where it was, logged in latitude and longitude by the officer of the watch. It is the single most persuasive document in a Blue Water claim because it places the vessel inside the 12-nautical-mile line on specific dates, in the Navy’s own hand. You order the relevant months by hull number and date, and a single qualifying entry can carry the whole case.

Command / squadron histories

Command / squadron histories

Filed annually by every command, these narratives describe the ship’s operating areas, its Yankee Station and Dixie Station line periods, and its gunline and plane-guard assignments. They frame the deck logs: a command history that puts the ship on the gunline for a given cruise tells the rater exactly where to look, and confirms the vessel was working the coast rather than sitting in a deep-water port.

The VA’s Navy and Coast Guard ships list

The VA’s Navy and Coast Guard ships list

The VA maintains an internal list of vessels with confirmed qualifying service. Absence from that list is not a denial, it is a convenience the VA built for itself, not the boundary of the law. If your ship is not listed, the deck logs and command histories still prove the same fact the list was meant to shortcut, and the rater is obligated to develop the evidence rather than deny for a name that never made an administrative roster.

Shipmate statements

Shipmate statements

Buddy statements from crew describing gunline operations, plane-guard duty, small-boat details, or transits inside the 12-mile line are lay evidence the VA is required to weigh. They corroborate the logs and fill the gaps a log entry cannot: a shipmate who remembers anchoring off the coast or ferrying men ashore speaks to service the paper may only imply. Signed, dated, and specific beats vague every time.

Personal documentation

Personal documentation

Cruise books, photographs, letters home, and liberty records can all place a ship in the zone. A liberty stamp from a coastal port, a photo of the shoreline taken from the deck, a letter describing the gunline, each one is a dated thread that ties back to the logs. Veterans routinely have this material in a box at home and never think to submit it.

Muster rolls and personnel records

Muster rolls and personnel records

Your service personnel record and the ship’s muster rolls confirm the exact dates you were aboard each vessel, tying you directly to the deck-log positions. This is the link that closes the loop: the logs prove where the ship was, the muster roll proves you were on it. Without it a rater can concede the ship’s location and still question whether you were aboard on the qualifying date.

Broken Down

The Three Ways a Blue Water Claim Gets Won

Presumptive, offshore service

Presumptive, offshore service

Two facts and a diagnosis. One, the ship operated inside 12 nautical miles during the window. Two, you were aboard. Three, you carry a condition on the 38 CFR §3.309(e) list. Meet those and the VA concedes exposure, no nexus opinion required. The location rule lives at §3.307(a)(6); there is no manifestation deadline, a prostate cancer diagnosed in 2024 is as presumptive as one diagnosed in 1984. This is the cleanest lane in the whole system, decided on service records alone, and it is the first theory to test every condition against before you reach for anything harder.

Facts-found, off the list or outside the line

Facts-found, off the list or outside the line

If your ship is not on the VA list, that is an evidence problem, not a legal problem, and the deck logs settle it. If your diagnosis is not on §3.309(e), the presumption does not reach it, but a facts-found claim still can, built on the exposure evidence plus a medical opinion that reads at least as likely as not and explains the mechanism. No presumption is not the same as no claim, it just means the burden of proof moves from the calendar to the medical file.

Secondary, what the presumptive disease caused

Secondary, what the presumptive disease caused

The presumptive disease is the doorway, not the whole house. Diabetes drives neuropathy, retinopathy, and kidney disease. Prostate cancer leaves voiding dysfunction and erectile residuals rated separately, often with special monthly compensation. Ischemic heart disease drives the METs limits that carry a TDIU argument. Files that claim the headline condition and stop are the most common form of money left behind, every secondary you fail to claim is a rating the VA is happy to let you forget.

In Plain English

A Presumption and a TERA Determination Are Not the Same Thing

These two get mixed together constantly, by veterans, by service officers, and sometimes in the decision letter itself. They answer different questions. A presumption asks *where and when* you served: a specific place, a specific date range, and a diagnosis on the list attached to that place. All three have to line up. When they do, the VA presumes both the exposure and the connection, and the claim is decided on service records, not medical evidence. Offshore Vietnam service is a presumption case.

A TERA determination, Toxic Exposure Risk Activity, asks *what you did*. It is the VA’s finding that your duties put you at risk of a hazard, and under 38 U.S.C. §1168 it generally forces the VA to obtain an exam and a medical opinion. What it does not do is concede the medical link, the VA can find TERA and still deny for “no nexus.” A TERA finding never removes the need for a nexus opinion, it is what forces the VA to go get one.

A Presumption and a TERA Determination Are Not the Same Thing

You Can Stand in Both Lanes

Plenty of Blue Water veterans are presumptive on one condition and facts-found on another inside the same application. Preparing the wrong pile of paper for a condition, service facts when you needed a nexus opinion, or the reverse, costs months. Sort each condition into its own lane before you file.

Broken Down

The Presumptive Conditions Under §3.309(e)

If you served inside the line and carry any condition on this list, exposure is conceded. The list is closed, a diagnosis that is not on it is not presumptive, however strong the science, but it can still be pursued on a facts-found theory.

AL amyloidosis

AL amyloidosis

A rare disorder where misfolded proteins deposit in organs, most dangerously the heart and kidneys. It is easy to miss and often caught late, so a documented cardiac or renal workup is what carries the claim.

Bladder cancer

Bladder cancer

Added to the herbicide list in 2021. Rated on voiding dysfunction and recurrence, and if treatment left you using pads or a catheter, that residual is a separate ratable line the VA rarely scores on its own.

Chronic B-cell leukemias, including hairy cell leukemia

Chronic B-cell leukemias, including hairy cell leukemia

A group of blood cancers of the B-lymphocytes. Even in a watch-and-wait phase with no active treatment, the diagnosis alone establishes the presumption, so file at diagnosis rather than waiting for chemotherapy.

Chloracne or similar acneform disease

Chloracne or similar acneform disease

A skin condition tied directly to dioxin, but the presumption requires it to appear within one year of separation. Old service or early VA skin records are the evidence that saves this one.

Type 2 diabetes mellitus

Type 2 diabetes mellitus

The most commonly granted herbicide condition, rated on insulin, diet, and activity restriction. Its real value is downstream: it drives neuropathy, retinopathy, and kidney disease that each rate separately.

Hodgkin’s disease

Hodgkin’s disease

A lymphatic cancer that responds well to treatment, which is exactly why the VA tries to rate it at 0% once you reach remission. The residuals of chemo and radiation, and any relapse, keep the rating alive.

High blood pressure (hypertension), added by the **PACT Act**

High blood pressure (hypertension), added by the PACT Act

One of the newest additions and one of the most common. Rated on your diastolic and systolic numbers and your medication history, it is on almost every Blue Water veteran’s chart and routinely goes unclaimed.

Hypothyroidism, added by the **PACT Act**

Hypothyroidism, added by the PACT Act

An underactive thyroid, added by the PACT Act. Rated on fatigue, weight gain, and mental sluggishness, symptoms so easily blamed on age that veterans never connect them to service.

Ischemic heart disease

Ischemic heart disease

Reduced blood flow to the heart, rated by METs on a stress test. A low METs number is what opens a TDIU argument, so insist the exam actually measures it instead of estimating.

Monoclonal gammopathy of undetermined significance (MGUS), added by the **PACT Act**

Monoclonal gammopathy of undetermined significance (MGUS), added by the PACT Act

A pre-cancerous plasma-cell condition that can progress to multiple myeloma. It is presumptive in its own right, so it should be claimed and monitored, not brushed off as “just a lab finding.”

Multiple myeloma

Multiple myeloma

A cancer of the bone-marrow plasma cells. Aggressive and often rated high, with anemia, bone pain, and kidney involvement that support secondary claims on top of the primary rating.

Non-Hodgkin’s lymphoma

Non-Hodgkin’s lymphoma

A broad family of lymphatic cancers. Active disease is rated 100%, and even after remission the residuals and follow-up carry a continued rating the VA will try to cut too soon.

Parkinson’s disease

Parkinson’s disease

A progressive neurological disease rated across tremor, rigidity, speech, and swallowing, each body system scored separately. Filed as a single line, it is almost always under-rated.

Parkinsonism, added by the **PACT Act**

Parkinsonism, added by the PACT Act

Parkinson-like symptoms that do not meet the full Parkinson’s diagnosis, added by the PACT Act so veterans are no longer denied on a technicality of the exact diagnostic label.

Early-onset peripheral neuropathy

Early-onset peripheral neuropathy

Nerve damage in the hands and feet, but the presumption requires onset within one year of exposure, a narrow window. Chronic later-onset neuropathy is usually claimed secondary to diabetes instead.

Porphyria cutanea tarda

Porphyria cutanea tarda

A rare condition causing skin blistering and fragility on sun-exposed areas, with liver involvement. Like chloracne, it carries a one-year onset requirement, so early records matter.

Prostate cancer

Prostate cancer

One of the most common presumptives. Active cancer is rated 100%, and after treatment the voiding dysfunction and erectile residuals are rated separately, often with special monthly compensation the VA leaves off.

Respiratory cancers, lung, larynx, trachea, bronchus

Respiratory cancers, lung, larynx, trachea, bronchus

Cancers of the airway, rated 100% while active and by residual lung function afterward. Because most were treated in civilian hospitals, the private oncology chart is usually the key evidence.

Soft tissue sarcomas, excluding osteosarcoma, chondrosarcoma, Kaposi sarcoma, and mesothelioma

Soft tissue sarcomas, excluding osteosarcoma, chondrosarcoma, Kaposi sarcoma, and mesothelioma

Cancers of muscle, fat, and connective tissue. The excluded types are carved out by regulation, but the covered sarcomas are presumptive and rated by location, treatment, and residual function.

In Plain English

Reopening Old Denials, and the Effective Date Fight

If you were denied before the law changed, you are entitled to have that claim readjudicated. Critically, blue water veterans are Nehmer class members under §3.816. That means the effective date reaches back to the date of the original denied claim, not to 2019 and not to the date you refile.

Do the math on that. A sailor denied for ischemic heart disease in 2004, granted at 60% today, is owed back pay from 2004, not from the day the VA finally got it right. Surviving spouses of blue water veterans who died with a pending or previously denied claim may be entitled to accrued benefits and DIC on the same theory.

Reopening Old Denials, and the Effective Date Fight

The Advocate’s Take

Thousands of blue water sailors were denied under a rule that the Federal Circuit and Congress both rejected. If that was you, the fight is not over. The effective-date fight alone can be worth years of back pay, and the VA will not raise it for you.

Here is how the VA looks at it. In 2019 the Federal Circuit decided Procopio v. Wilkie, holding that the offshore territorial sea of Vietnam counts. Congress followed with the Blue Water Navy Vietnam Veterans Act, effective January 1, 2020. If your ship operated within 12 nautical miles of the Vietnam or Cambodia coastline between January 9, 1962 and May 7, 1975, you are presumed exposed to Agent Orange under 38 CFR 3.307(a)(6), and every condition listed in §3.309(e) is presumed connected. And if you were denied before for a now-covered condition, the VA must look again and the effective date can reach back to that earlier claim.

What I need from you: your DD-214, your personnel file, the ship name and hull number, your dates aboard, and every prior denial letter. Deck logs and the ship's position records prove the 12-mile distance. The VA uses ship records to check, and I check them too.

Walk through it with me. First, we file an Intent to File, VA Form 21-0966. Second, we confirm the ship was inside the line on your dates. Third, we claim every listed condition, diabetes, ischemic heart disease, Parkinson's, hypertension, the listed cancers, and their secondary conditions under §3.310. Fourth, we pull your old denials and demand the earliest effective date the law allows. If you have passed, your surviving spouse may be able to claim it.

The pitfalls: veterans who never refiled after the law changed, claims that skip the old denial, and survivors who never learned the rule changed. Shocking, I know, but a denial from 2010 can be the most valuable piece of paper in your house.

Your part: find that ship, those dates, and every old letter from the VA. We work WITH you, not FOR you. The law finally caught up to where you served. Let's collect what it owes you.

In Plain English

What About Brown Water and Inland Waterway Service?

What About Brown Water and Inland Waterway Service?

“Brown water” service, riverine, harbor, and inland waterway operations, was always covered and still is, the dispute was only ever about the ships offshore. If you served on a river patrol boat, a swift boat, or a landing craft in the Mekong Delta, or your service included transits up the Saigon River, Da Nang Harbor, Cam Ranh Bay, Nha Trang, Qui Nhon, or Vung Tau, you are inside the original presumption, not the Blue Water fight at all. Any documented liberty ashore also establishes boots-on-ground service on its own.

The Checklist

Evidence Checklist for a Blue Water Claim

Photo for point 1: DD-214 plus your full service personnel record
01

DD-214 plus your full service personnel record

Photo for point 2: Ship name(s) and exact dates aboard each vessel
02

Ship name(s) and exact dates aboard each vessel

Photo for point 3: Deck log extracts for the relevant operating periods
03

Deck log extracts for the relevant operating periods

Photo for point 4: Command history or cruise book excerpts showing the operating area
04

Command history or cruise book excerpts showing the operating area

Photo for point 5: Any record of liberty ashore or inland waterway transit
05

Any record of liberty ashore or inland waterway transit

Photo for point 6: Every prior VA decision letter, these define the Nehmer effective date
06

Every prior VA decision letter, these define the Nehmer effective date

Photo for point 7: Current medical evidence diagnosing a §3.309(e) presumptive condition
07

Current medical evidence diagnosing a §3.309(e) presumptive condition

Photo for point 8: Muster rolls or a shipmate statement confirming the dates you served aboard
08

Muster rolls or a shipmate statement confirming the dates you served aboard

Broken Down

What You’ll Be Told, and the Answer

“You were Blue Water Navy, so the presumption does not apply.”

That rule was repealed. 38 U.S.C. §1116A restored the presumption out to 12 nautical miles, effective January 1, 2020, after *Procopio* held the Republic of Vietnam always included its territorial sea. Anyone still applying *Haas* is applying a case that no longer controls.

“Your ship is not on the VA list, so we cannot concede exposure.”

The list is an administrative convenience the VA built for itself. The statute is the boundary, not the list. If the ship operated inside 12 nautical miles, the deck logs prove it, and the absence of a hull number from a VA spreadsheet proves nothing at all.

“The 2019 law only pays from 2020 forward.”

The most expensive sentence in the entire Blue Water file, and it is wrong. Herbicide claims carry the Nehmer effective-date rules at §3.816, which can reach back to the date of the original denied claim. A sailor denied in 2005 and granted today may be owed the years in between.

“You never set foot in country, so where is the exposure?”

The route was the water, not the soil. The ship distilled seawater for drinking, cooking, and washing, and distillation does not remove dioxin the way it removes salt. The crew drank the exposure, and Congress accepted that reasoning when it wrote §1116A.

“My husband was denied years ago and has since passed away.”

The claim does not die with the veteran. DIC and accrued benefits are separate survivor claims, and under Nehmer a retroactive award on a herbicide condition can be paid to the survivor. Widows of Blue Water sailors denied before 2020 are the most under-claimed group in this entire population.

Where the VA Gets This Wrong

The recurring error is treating a grant after the 2019 law as a brand-new claim with a 2019 or later effective date. For a Nehmer class member with a prior denial, that is legally wrong under §3.816, and it is worth challenging every single time.

How claims are won

Building a Blue Water Navy Veterans Claim That Wins

Every claim stands on three legs. Knock one out and the claim falls over, no matter how bad your symptoms are. Before you file, look at your file and find all three. If one is missing, that is the piece to build first. The VA will not build it for you, and filing without it usually just buys you a denial letter and lost time.

A current diagnosis
01

A current diagnosis

A doctor has to say you have it, now, in writing. Not "reports symptoms of", a diagnosis. Without this leg, nothing else in the file matters.

A link to your service
02

A link to your service

An event, an injury, an exposure, or an already service-connected condition. Service records, unit records, buddy statements, and your own account all count as evidence.

A nexus that ties the two together
03

A nexus that ties the two together

A medical opinion stating it is at least as likely as not that your service caused or aggravated the condition. That phrase is a legal standard: 50 percent or better. It is the leg most denials break.

Document the problem before you file

• Keep a dated symptom log for at least 30 days. Frequency, severity, and what it stopped you from doing.

• Get statements from people who see it, a spouse, a coworker, a battle buddy. Lay evidence is legal evidence.

• Pull your private treatment records. The VA only has to help; it does not have to go find everything.

• Write down what you have stopped doing. Lost work, lost sleep, lost activities. That is what impairment looks like on paper.

Know them before you file

Your Rights in This Process

Most veterans walk into this system without knowing the rules the VA itself has to follow. That is how claims get denied for missing evidence the VA was supposed to help you find, and how exams get done by the wrong clinician. These six rights are written into federal regulation. Know them before you file, and make the VA honor every one of them when it decides your claim.

It costs nothing to file

It costs nothing to file

Filing a VA claim is free. Accredited representatives may only charge for work on an appeal after an initial decision, and those fees are capped by 38 CFR §14.636.

The VA has a Duty to Assist you

The VA has a Duty to Assist you

Under 38 CFR §3.159 the VA must help you get the evidence it needs, and it must tell you what is missing before it denies you for missing it.

You can ask for a different examiner

You can ask for a different examiner

You may request a trauma-informed clinician, or a clinician of a specific gender, for a C&P examination. Ask before the exam is scheduled.

You can claim every condition you have

You can claim every condition you have

There is no limit and no penalty. Primary conditions, secondary conditions, and conditions made worse by service all get filed.

You can appeal and be re-evaluated

You can appeal and be re-evaluated

A denial is not the end. You may submit new evidence, request a higher-level review, appeal to the Board, and ask for re-evaluation when your condition worsens.

You must be considered for TDIU

You must be considered for TDIU

If your service-connected conditions keep you from holding substantially gainful employment, you may be paid at the 100 percent rate without a 100 percent rating.

Free · no obligation

When You Are Ready to File

Talk to an accredited representative before you file. It costs nothing to ask, and the order you file in changes what the VA is allowed to award you. Albert L. Thombs Jr. is VA-Accredited Claims Agent #45147. A short conversation now can save you a year spent waiting in the wrong review lane.

Your part starts at the kitchen table. Pull your DD-214, your rating decision if you have one, and the names of every doctor who treats you today. Under 38 CFR 3.159 the VA has to help you gather records, but it can only chase the records you tell it about. Leave a doctor off the 21-4142 and that treatment may never reach your file.

Veteran filling out a VA disability claim application at her home desk with her records folder open
VA Form 21-526EZ

The application itself

This is the form that opens a disability compensation claim. List every condition you are claiming, and name the secondary conditions explicitly.

VA Form 21-4142

Release for private records

Authorises the VA to request records from your private doctors. Without it, treatment outside the VA may never reach your file.

VA Form 21-10210

Lay or buddy statement

The official form for your own statement and for statements from people who witnessed the event or the change in you.

A veteran logging a sleepless night in his notebook on the porch at dawn
Your responsibility as a veteran

Your Part in This Is Not Optional

I will be straight with you. No advocate on earth can win a claim for a veteran who will not do his or her part. The VA decides on the record, and you are the only person who can build the medical side of that record. We do the legal and forensic work. You do yours. Here is what that means, every single time:

  • See a doctor and get every symptom written into your medical record. If it is not on paper, the VA treats it as if it never happened.
  • Keep a symptom journal. Dates, flare-ups, missed work, the nights you did not sleep. That is the evidence of how this condition actually runs your life.
  • Answer every VA letter and every request for evidence before the deadline. Silence gets claims denied.
  • Show up to your C&P exam and describe your worst days honestly. Do not tough it out in that room. Do not exaggerate either.

You do your job and we will do ours. That is how claims get won.

Choose Your Service

The Three Services

We offer three completely separate services, kept distinct on purpose so you know exactly what you are buying, what it costs, and how it is paid. These are not tiers of one agreement, you choose the single option that fits your situation.

Two are contingency representation with no cost up front; they differ by how hard the case is and how the fee gets paid. The third is a flat-fee forensic report for the veteran who wants to fight the claim himself.

An accredited claims agent and a veteran reviewing a clean, single-issue appeal together
Option 1

Standard Direct-Pay Representation

20% of back pay

No cost up front, nothing out of pocket. The VA withholds our fee and pays us directly under §14.636(h). Best for cleaner, more recent, single-issue denials, routine higher-level reviews, supplemental claims, and rating increases, carried all the way to the Board of Veterans’ Appeals.

See full details
An advocate reviewing a veteran's decade-deep claims file
Option 2

High-Complexity Representation

30% of back pay

For high-complexity cases, long claim histories, prior Board denials, CUE, complex effective-date and TDIU fights, multi-issue toxic exposure. Still no cost up front. Because the VA pays a rep only up to 20% directly, the VA sends your full retro to you and we invoice you directly for the 30%. Lawful, but never entered into lightly.

See full details
A forensic file audit in progress
Option 3

Mission 5 Intelligence Brief

$750 flat

A standalone forensic file review and written road map, not representation. For the veteran with a tough, older case who wants to fight it himself and keep 100% of his back pay. We audit your file, show you every error, and hand you the plan. Available only to veterans who already have a VA decision.

See full details

The exact contingency percentage on your case is set in a written agreement by the complexity of the work, always within the maximum the law allows. Federal-court litigation, if it is ever needed, is a separate, pre-agreed arrangement.

A veteran shaking hands with his VA-accredited claims agent after reviewing his claim
Denied or under-rated?

Talk to a VA-accredited claims agent about your claim

Albert L. Thombs Jr. is a US Army veteran, VA-Accredited Claims Agent #45147, and 100% service-connected himself. He personally reviews every request. Fees are capped by 38 CFR §14.636, and there are no fees on representation unless you win.

702-992-4883

Mon–Fri, 11AM–6PM Pacific

Questions are always free. The Mission 5 Brief is $750 flat.