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What The VA Won’t Put In Writing

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Description

We decode the evidence rules, exam traps, and rating tricks the VA won’t spell out, then fight to win what you earned.

Notes

Information here is free. Optional accredited representation, no fees unless you win.

VA-ACCREDITED CLAIMS AGENT #45147DENIALS REOPENEDLOW RATINGS CHALLENGEDC&P EXAMS AUDITEDEFFECTIVE-DATE & CUE HUNTSTDIU · SMC · PACT ACTNO WIN, NO FEE ON 20% OR 30% REPRESENTATION · $750 FLAT MISSION 5 BRIEFGOVERNED BY 38 CFR §14.636SECONDARY CONDITIONS LINKEDTERA & TOXIC-EXPOSURE CLAIMSBOARD & HIGHER-LEVEL APPEALSFREE CASE REVIEW, ASK A QUESTIONVA-ACCREDITED CLAIMS AGENT #45147DENIALS REOPENEDLOW RATINGS CHALLENGEDC&P EXAMS AUDITEDEFFECTIVE-DATE & CUE HUNTSTDIU · SMC · PACT ACTNO WIN, NO FEE ON 20% OR 30% REPRESENTATION · $750 FLAT MISSION 5 BRIEFGOVERNED BY 38 CFR §14.636SECONDARY CONDITIONS LINKEDTERA & TOXIC-EXPOSURE CLAIMSBOARD & HIGHER-LEVEL APPEALSFREE CASE REVIEW, ASK A QUESTION
Mental Health: Anxiety & Depression
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VA-Accredited Claims Agent #45147

Mental Health

Mental Health: Anxiety & Depression

Rated under 38 CFR §4.130, the General Rating Formula for Mental Disorders

Anxiety and depressive disorders are among the most under-rated conditions in the VA system. Occupational and social impairment, not a symptom checklist, drives the rating.

The Law That Governs This
38 CFR §3.303 (direct service connection)38 CFR §3.310 (secondary)38 CFR §4.130 (rating formula)38 CFR §4.126 (evaluation of evidence)
Start here

What Mental Health: Anxiety & Depression Really Is

Anxiety and depressive disorders are diagnosable medical conditions that change how you function, concentration, motivation, sleep, patience, and the ability to hold a job and a relationship together.

Mental Health: Anxiety & Depression, What it actually means

What it actually means

Anxiety and depressive disorders are diagnosable medical conditions that change how you function, concentration, motivation, sleep, patience, and the ability to hold a job and a relationship together.

Mental Health: Anxiety & Depression, What the VA measures

What the VA measures

One thing only: the level of occupational and social impairment your symptoms cause, measured against the General Rating Formula in 38 CFR §4.130 at 0, 10, 30, 50, 70 or 100 percent.

Mental Health: Anxiety & Depression, Why claims get missed

Why claims get missed

Veterans describe symptoms and never translate them into impairment. A list of symptoms with no evidence of what it costs you at work and at home reads as 30 percent to a rater no matter how bad it feels.

Where it comes from

What in Your Service Causes Mental Health: Anxiety & Depression

Service connection is not a feeling, it is a chain of evidence. These are the pathways the VA already recognises. Find yours, then make sure your file says it out loud.

Secondary to chronic pain

A service-connected back, knee, or joint condition that grinds on for years is a recognized cause of depression under §3.310. The pain came first; the depression is a ratable consequence of it.

Traumatic and high-stress duty

Combat, casualty handling, mortuary affairs, medical and aeromedical duty, law-enforcement and recovery operations, sustained exposure to death and threat is a documented cause of anxiety and depressive disorders.

Harassment, hazing, and command climate

A hostile unit, retaliation after a report, or sustained harassment is an in-service stressor. Personnel records, transfer requests, and evaluation drops corroborate it.

Sleep destruction and shift rotation

Years of watch rotation, alert status, and deployment sleep deprivation are contributors to mood and anxiety disorders, and they interact with sleep apnea and tinnitus.

In Plain English

How the VA Actually Rates It

Every mental health condition rated under §4.130 uses the same formula, 0, 10, 30, 50, 70, or 100 percent. The rating is not decided by how many symptoms you list. It is decided by the level of “occupational and social impairment” your symptoms cause. That is the phrase the rater is trained to look for, and it is the phrase the C&P examiner is asked to check a box for.

This is where veterans get low-balled. You can describe crushing symptoms and still land at 30% if nobody translates those symptoms into impairment of work and relationships. Our job is to make that connection explicit and undeniable.

How the VA Actually Rates It
In Plain English

Establishing Service Connection

Under §3.303, direct connection requires a current diagnosis, an in-service event or stressor, and a medical nexus linking the two. Depression and anxiety are also frequently secondary (§3.310) to chronic pain, tinnitus, sleep apnea, or a service-connected physical condition that has upended your life. The VA rarely develops these secondary theories on its own, you have to raise them.

Establishing Service Connection
The Checklist

Where Claims Break Down

Most mental health denials and low ratings do not come from weak symptoms. They come from a thin file. The rater under §4.130 can only rate the impairment that is written down, so every gap in your treatment, every missing lay statement, and every exam that undercounts your bad days pulls the number down. Check your own file against this list before you file, and close each gap you find.

Photo for point 1: A single therapy visit with no continuous treatment history
01

A single therapy visit with no continuous treatment history

Photo for point 2: A stressor statement that never explains current impairment
02

A stressor statement that never explains current impairment

Photo for point 3: No lay statements from spouse, coworkers, or friends
03

No lay statements from spouse, coworkers, or friends

Photo for point 4: A C&P exam that undercounts symptom frequency and severity
04

A C&P exam that undercounts symptom frequency and severity

Photo for point 5: Depression treated as “just” a reaction instead of a secondary disability
05

Depression treated as “just” a reaction instead of a secondary disability

In Plain English

Why Work With an Accredited Advocate

Veterans should seek the assistance of an Accredited VA Disability Advocate because we guide you through the complex claims process and ensure all necessary evidence is gathered and presented effectively. Our advocates are trained to identify and link service-related conditions, increasing the likelihood of a successful claim. We also provide personalized representation, helping veterans navigate appeals and secure the benefits they deserve. As a VA-Accredited Claims Agent, our fees are regulated under 38 CFR §14.636, and there are no fees unless we win your appeal.

Why Work With an Accredited Advocate
The Ratings, Spelled Out

The Rating Schedule, Spelled Out

Mental health conditions are all rated under the same General Rating Formula for Mental Disorders in 38 CFR §4.130. The percentage is not driven by your diagnosis, it is driven by how much the condition impairs your work and social life. These are the actual criteria the VA measures your claim against.

General Rating Formula for Mental DisordersDiagnostic Code 9411 / 9434 / 9400
0%

A mental condition has been formally diagnosed, but symptoms are not severe enough either to interfere with occupational and social functioning or to require continuous medication.

10%

Occupational and social impairment due to mild or transient symptoms which decrease work efficiency only during periods of significant stress, or symptoms controlled by continuous medication.

30%

Occupational and social impairment with occasional decrease in work efficiency and intermittent periods of inability to perform tasks, due to such symptoms as depressed mood, anxiety, suspiciousness, weekly panic attacks, chronic sleep impairment, and mild memory loss.

50%

Reduced reliability and productivity due to such symptoms as flattened affect; circumstantial or stereotyped speech; panic attacks more than once a week; difficulty understanding complex commands; impaired judgment and abstract thinking; disturbances of motivation and mood; and difficulty establishing effective work and social relationships.

70%

Deficiencies in most areas, work, school, family relations, judgment, thinking or mood, due to such symptoms as suicidal ideation; obsessional rituals; near-continuous panic or depression; impaired impulse control; neglect of personal hygiene; and inability to establish and maintain effective relationships.

100%

Total occupational and social impairment, due to such symptoms as gross impairment in thought processes or communication; persistent delusions or hallucinations; grossly inappropriate behavior; persistent danger of hurting self or others; disorientation to time or place; and memory loss for names of close relatives, own occupation, or own name.

What Matters

Key Points to Remember

These are the rules the rating board applies to this condition, stripped down to what you can act on. Read each one and ask a single question: does my file prove it? If the answer is no, that is your homework, not the VA's. The VA has a duty to assist under 38 CFR 3.159, but it has no duty to build your argument for you.

Photo for point 1: Rated under the General Rating Formula for Mental Disorders (38 CFR §4.130) at 0, 10, 30, 50, 70, and 100...
01

Rated under the General Rating Formula for Mental Disorders (38 CFR §4.130) at 0, 10, 30, 50, 70, and 100 percent

Photo for point 2: The rating turns on occupational and social impairment, not the diagnosis label
02

The rating turns on occupational and social impairment, not the diagnosis label

Photo for point 3: Document frequency, severity, and duration of symptoms; do not minimize bad days
03

Document frequency, severity, and duration of symptoms; do not minimize bad days

Photo for point 4: Depression and anxiety are frequently secondary to service-connected pain or illness (§3.310)
04

Depression and anxiety are frequently secondary to service-connected pain or illness (§3.310)

The Checklist

What to Expect at Your Mental Health C&P Examination

A mental health exam is not measured with an instrument, it is scored against the General Rating Formula for Mental Disorders in 38 CFR §4.130, which rates on one thing: the level of occupational and social impairment your symptoms cause. The examiner has roughly an hour to reach a conclusion about your whole life. Answer for your worst weeks and your average week, not for the hour you are sitting in that chair.

Photo for point 1: A structured clinical interview covering symptom onset, frequency, duration and severity, and the in-service...
01

A structured clinical interview covering symptom onset, frequency, duration and severity, and the in-service stressor or event.

Photo for point 2: Assessment against the §4.130 levels: occupational and social impairment that is occasional and mild, reduced...
02

Assessment against the §4.130 levels: occupational and social impairment that is occasional and mild, reduced reliability and productivity, deficiencies in most areas, or total.

Photo for point 3: Direct questions about panic attacks and their frequency, sleep impairment, memory and concentration,...
03

Direct questions about panic attacks and their frequency, sleep impairment, memory and concentration, irritability and anger, and hygiene and self-care.

Photo for point 4: Screening for suicidal and homicidal ideation, and for hallucinations, delusions and dissociation.
04

Screening for suicidal and homicidal ideation, and for hallucinations, delusions and dissociation.

Photo for point 5: A functional history: relationships, marriages, friendships, ability to leave the house, jobs held and lost,...
05

A functional history: relationships, marriages, friendships, ability to leave the house, jobs held and lost, disciplinary actions and days missed.

Photo for point 6: Complete medication and treatment history, including hospitalizations, therapy, and what has and has not...
06

Complete medication and treatment history, including hospitalizations, therapy, and what has and has not worked.

Photo for point 7: Lay statements from a spouse, family member, coworker or friend describing what they observe, these are...
07

Lay statements from a spouse, family member, coworker or friend describing what they observe, these are evidence, and they carry weight the examiner cannot get from you in one hour.

In Plain English

What Happens Once the C&P Exam Is Complete

The examiner compiles a detailed report, your medical history, physical findings, and diagnostic results, and assesses the severity, symptoms, and impact of your condition. That report is sent to the VA Regional Office handling your claim and becomes part of your official file, reviewed alongside your other evidence.

The VA may send the report back for corrections, clarification, or a second opinion if it finds it incomplete or unclear. This can delay your claim, because the VA requires thorough and accurate information to decide. Your claim only moves to the decision phase once the VA is satisfied with the evidence, which is exactly why the quality of the file we build for you matters so much. Once decided, your effective date controls how far back your back pay reaches, and any denial can be challenged through a Supplemental Claim, Higher-Level Review, or Board appeal.

What Happens Once the C&P Exam Is Complete

The Advocate’s Take

The mental health rating is won or lost in the language of impairment. Symptoms without documented impact on work and relationships equal a lower rating. We build the record so the rating reflects your reality.

By the Numbers

Every Level the VA Can Assign You

These percentages come straight out of the rating schedule that governs mental health: anxiety & depression, Diagnostic Code 9411 / 9434 / 9400. Read them slowly. If your current rating does not match what your records actually show, that gap is exactly what an appeal exists to correct.

0%

A mental condition has been formally diagnosed, but symptoms are not severe enough either to interfere with occupational and social functioning or to require continuous medication.

10%

Occupational and social impairment due to mild or transient symptoms which decrease work efficiency only during periods of significant stress, or symptoms controlled by continuous medicati…

30%

Occupational and social impairment with occasional decrease in work efficiency and intermittent periods of inability to perform tasks, due to such symptoms as depressed mood, anxiety, susp…

50%

Reduced reliability and productivity due to such symptoms as flattened affect;

70%

Deficiencies in most areas, work, school, family relations, judgment, thinking or mood, due to such symptoms as suicidal ideation;

100%

Total occupational and social impairment, due to such symptoms as gross impairment in thought processes or communication;

The connections most veterans miss

Secondary Claims, Both Directions

Under 38 CFR §3.310, a condition caused or made worse by an already service-connected condition is itself service connected. That runs in both directions, and it is the single largest pool of unclaimed compensation in the system.

What can cause mental health: anxiety & depression

If one of these is already service connected, this condition can be claimed as secondary to it.

  • Chronic pain conditions (back, knee, joints)

    Continuous pain and loss of function are recognized causes of depressive disorder under §3.310.

  • Tinnitus

    Constant, unrelenting noise is a documented driver of anxiety, irritability, and sleep loss.

  • Traumatic brain injury

    Mood and anxiety disorders are frequently residuals of TBI and may be rated separately from the cognitive residuals.

What mental health: anxiety & depression can cause

If this condition is already service connected, each of these is a separate claim you may be owed.

  • Sleep apnea

    Weight gain from psychiatric medication and disrupted sleep architecture are recognized pathways to obstructive apnea.

  • Erectile dysfunction

    Both the condition and the SSRIs used to treat it are established causes, and ED can carry Special Monthly Compensation (SMC-K).

  • GERD and irritable bowel

    Gastrointestinal conditions are commonly connected as secondary to anxiety and to the medication used to treat it.

A secondary claim still needs two things: a current diagnosis of the secondary condition, and a medical opinion saying it is at least as likely as not caused or aggravated by the service-connected condition. You do not have to prove it happened in service.

How claims are won

Building a Mental Health: Anxiety & Depression Claim That Wins

Every claim stands on three legs. Knock one out and the claim falls over, no matter how bad your symptoms are. Before you file, look at your file and find all three.

A current diagnosis
01

A current diagnosis

A doctor has to say you have it, now, in writing. Not "reports symptoms of", a diagnosis. Without this leg, nothing else in the file matters.

A link to your service
02

A link to your service

An event, an injury, an exposure, or an already service-connected condition. Service records, unit records, buddy statements, and your own account all count as evidence.

A nexus that ties the two together
03

A nexus that ties the two together

A medical opinion stating it is at least as likely as not that your service caused or aggravated the condition. That phrase is a legal standard: 50 percent or better. It is the leg most denials break.

Document the problem before you file

• Keep a dated symptom log for at least 30 days. Frequency, severity, and what it stopped you from doing.

• Get statements from people who see it, a spouse, a coworker, a battle buddy. Lay evidence is legal evidence.

• Pull your private treatment records. The VA only has to help; it does not have to go find everything.

• Write down what you have stopped doing. Lost work, lost sleep, lost activities. That is what impairment looks like on paper.

Know them before you file

Your Rights in This Process

Most veterans walk into this system without knowing the rules the VA itself has to follow. That is how claims get denied for missing evidence the VA was supposed to help you find, and how exams get done by the wrong clinician. These six rights are written into federal regulation. Know them before you file, and make the VA honor every one of them when it decides your claim.

It costs nothing to file

It costs nothing to file

Filing a VA claim is free. Accredited representatives may only charge for work on an appeal after an initial decision, and those fees are capped by 38 CFR §14.636.

The VA has a Duty to Assist you

The VA has a Duty to Assist you

Under 38 CFR §3.159 the VA must help you get the evidence it needs, and it must tell you what is missing before it denies you for missing it.

You can ask for a different examiner

You can ask for a different examiner

You may request a trauma-informed clinician, or a clinician of a specific gender, for a C&P examination. Ask before the exam is scheduled.

You can claim every condition you have

You can claim every condition you have

There is no limit and no penalty. Primary conditions, secondary conditions, and conditions made worse by service all get filed.

You can appeal and be re-evaluated

You can appeal and be re-evaluated

A denial is not the end. You may submit new evidence, request a higher-level review, appeal to the Board, and ask for re-evaluation when your condition worsens.

You must be considered for TDIU

You must be considered for TDIU

If your service-connected conditions keep you from holding substantially gainful employment, you may be paid at the 100 percent rate without a 100 percent rating.

Straight answers

Questions Veterans Ask About Mental Health: Anxiety & Depression Claims

Does the diagnosis label set my rating?

No. Anxiety, depression, PTSD, and most other mental disorders are all rated under the same General Rating Formula in 38 CFR §4.130. Whether the file says "major depressive disorder" or "generalized anxiety disorder" does not move the percentage. What moves it is documented occupational and social impairment.

I only went to therapy a few times. Is that enough?

It is enough to establish a diagnosis, but it is rarely enough to establish severity. The VA reads a thin treatment record as a mild condition. Continuous treatment, medication records, and lay statements from people who see you daily are what carry the higher levels.

Can I be rated for both depression and PTSD?

You get one rating under §4.130 for all mental health conditions, because the formula measures overall impairment rather than separate diagnoses. That is not a loss, it means every symptom from every psychiatric diagnosis counts toward one, higher rating.

My depression started because of my service-connected back pain. Is that claimable?

Yes, and it is one of the most commonly missed claims in the system. Under 38 CFR §3.310, a condition caused or aggravated by an already service-connected condition is itself service-connected. It needs a diagnosis and a medical opinion linking the two.

Free · no obligation

When You Are Ready to File

Talk to an accredited representative before you file. It costs nothing to ask, and the order you file in changes what the VA is allowed to award you. Albert L. Thombs Jr. is VA-Accredited Claims Agent #45147.

VA Form 21-526EZ

The application itself

This is the form that opens a disability compensation claim. List every condition you are claiming, and name the secondary conditions explicitly.

VA Form 21-4142

Release for private records

Authorises the VA to request records from your private doctors. Without it, treatment outside the VA may never reach your file.

VA Form 21-10210

Lay or buddy statement

The official form for your own statement and for statements from people who witnessed the event or the change in you.

What It Pays

What This Rating Is Worth (2026)

Combined RatingMonthly Tax-Free Pay
10%$180.42/mo
20%$356.66/mo
30%$552.47/mo
40%$795.84/mo
50%$1,132.90/mo
60%$1,435.02/mo
70%$1,808.45/mo
80%$2,102.15/mo
90%$2,362.30/mo
100%$3,938.58/mo

Rates shown are the veteran-alone amounts effective December 1, 2025. A spouse, children, or dependent parents increase your payment at 30% and above. Every 10% you are under-rated can cost you thousands of dollars a year for the rest of your life.

Estimate Your Exact Pay
A veteran sitting with her service dog
Veteran Representation
Official VA Video · Government Produced
Your VA Claim Exam: What to Expect

Your VA Claim Exam: What to Expect

This official VBA video walks you through the entire C&P exam process. Understanding what happens in that room is the difference between a rating that reflects your true condition and one that undervalues you.

A veteran working through a physical therapy session
Veteran Representation
How You Win

What It Takes to Win These Benefits

Winning is not about how bad the condition is. It is about what your file proves. The rating board checks three things, and if one is missing the claim stalls no matter how much you hurt. Line up the evidence below before you file, not after the denial. The VA must help you gather records, but you are the one who knows where they are.

The Three-Part Test

Service connection under 38 CFR §3.303 requires all three:

  1. 1A current, diagnosed disability
  2. 2An in-service event, injury, or exposure
  3. 3A medical nexus linking the two
A young veteran waiting for his VA appointment
Veteran Representation

The medical evidence the VA is actually looking for:

A current diagnosis in your medical records, the VA cannot rate a condition that is not documented.
An in-service event, injury, or exposure shown in your service records, or a credible lay account of it.
A medical nexus: a professional opinion that your condition is "at least as likely as not" connected to service.
Objective severity evidence the rating criteria require (test results, imaging, range-of-motion, frequency logs).
A continuous treatment history showing the condition persisted, gaps are used against you.
Lay statements from family, coworkers, or fellow service members describing the impact on work and daily life.
A current diagnosis of anxiety or depressive disorder from a qualified mental health provider, the VA cannot rate what is not diagnosed.
Evidence linking the condition to an in-service event or stressor (§3.303 direct) or to a service-connected physical condition that worsened your mental health (§3.310 secondary).
Lay statements from a spouse, coworker, or close friend documenting the impact on your work performance and personal relationships, impairment language drives the rating under §4.130.
A continuous treatment history (therapy, medication) showing the condition persisted, a single visit is not enough.
Body-System C&P Exam Video · Government Produced
VA Claim Exams: Psychological

VA Claim Exams: Psychological

This exam is specific to your body system. The examiner uses a specialized DBQ for this category of conditions, and the tests they perform determine your exact rating level. Watch this before your appointment.

The Exam

What to Expect at Your C&P Exam

Your Compensation & Pension (C&P) exam is not treatment. It is a rating tool. The examiner will not fix anything, they complete a Disability Benefits Questionnaire (DBQ) and check the boxes that decide your rating. What happens in that room can move your rating an entire level, so walk in prepared.

Arrive 15 minutes early and bring a photo ID; wear comfortable clothing.
Describe your worst days and flare-ups, not an average day, the exam is a snapshot.
Be honest and specific about how the condition impairs work and daily life.
The examiner cannot treat you, refer you, or prescribe, do not expect medical care.
If the exam felt rushed or wrong, tell us immediately, an inadequate exam can be challenged.
The examiner fills out a mental-health DBQ and checks a box for your level of occupational and social impairment, that box sets the rating.
Describe your worst days, panic attacks, isolation, inability to concentrate, not an average day. Translate symptoms into how they impair work and relationships.
If you have a secondary theory (e.g., depression caused by chronic pain), make sure the examiner knows, they may not develop it on their own.
A veteran meeting with an accredited claims advocate
Veteran Representation
Tips to Prepare for Your VA Claim Exam
The Paperwork

The Forms You File, We Prepare Them For You

These are the forms that drive this claim. Start any of them on our site and an accredited agent prepares and files it for you, correctly, the first time.

VA Form 21-526EZ

Application for Disability Compensation

The core application that opens or reopens your claim.

Start this with us
VA Form 21-4138

Statement in Support of Claim

Your own account and buddy/lay statements that fill the gaps in your record.

Start this with us
VA Form 21-22a

Appoint Us as Your Representative

Authorizes our accredited agent to act on your behalf with the VA.

Start this with us
VA Form 21-0781

Statement for Mental Health Disorders

Documents the in-service stressor(s) behind PTSD, anxiety, depression, or MST.

Start this with us
VA Form 21-8940

Unemployability (TDIU) Application

Claims 100% pay when your conditions keep you from working, even below 100%.

Start this with us
Condition DBQ

Disability Benefits Questionnaire

The exam form that captures the severity criteria for this specific condition.

Start this with us
Beyond the Schedule

SMC & TDIU, When Your Rating Isn't the Whole Story

TDIU, Paid at 100% Without a 100% Rating

Total Disability based on Individual Unemployability (38 CFR §4.16) pays you at the 100% rate when your service-connected conditions prevent substantially gainful employment, even if your combined rating is lower. You may qualify if:

  • One condition is rated 60% or higher, or
  • Two+ conditions combine to 70% with at least one rated 40%, and
  • Those conditions keep you from holding steady, gainful work.
  • Cannot meet the numbers? Extraschedular TDIU under §4.16(b) may still apply.

Special Monthly Compensation (SMC)

SMC (38 CFR §3.350) pays above the normal schedule for especially serious losses, loss or loss of use of a body part, being housebound, or needing the aid and attendance of another person. Common levels:

  • SMC-K, Loss / loss of use, Add-on for loss or loss of use of a specific body part (hand, foot, eye, reproductive organ, or certain other losses). Paid on top of your regular compensation. Can stack (up to the statutory cap).
  • SMC-S, Housebound, Statutory housebound: a single 100% disability plus additional disabilities of 60%+, or substantially confined to your home. Veteran-alone rate shown.
  • SMC-L, Aid & Attendance, You need the regular aid and attendance of another person, or have anatomical loss/loss of use of both feet, one hand and one foot, blindness, or are permanently bedridden. Veteran-alone rate shown.
  • SMC-M, Higher Aid & Attendance, A higher level of aid and attendance (e.g., loss of use of both hands, or loss of use of both legs at a higher level). Veteran-alone rate shown.

These are the benefits veterans most often leave on the table because no one told them they qualified. If any of this sounds like your situation, call an accredited agent at 702-992-4883, we screen for SMC and TDIU on every case.

Keep Reading

One page never tells the whole story of a claim. The VA rates every condition on its own evidence, its own exam and its own diagnostic code, and the pieces connect in ways most veterans never see until a decision letter lands. These are the pages that pick up where this one stops. Read them before you file, not after a denial, because the cheapest fix in this process is the mistake you never make.

A woman veteran speaking honestly with a female clinician during an exam
Your responsibility as a veteran

Your Part in This Is Not Optional

I will be straight with you. No advocate on earth can win a claim for a veteran who will not do his or her part. The VA decides on the record, and you are the only person who can build the medical side of that record. We do the legal and forensic work. You do yours. Here is what that means, every single time:

  • See a doctor and get every symptom written into your medical record. If it is not on paper, the VA treats it as if it never happened.
  • Keep a symptom journal. Dates, flare-ups, missed work, the nights you did not sleep. That is the evidence of how this condition actually runs your life.
  • Answer every VA letter and every request for evidence before the deadline. Silence gets claims denied.
  • Show up to your C&P exam and describe your worst days honestly. Do not tough it out in that room. Do not exaggerate either.

You do your job and we will do ours. That is how claims get won.

Choose Your Service

The Three Services

We offer three completely separate services, kept distinct on purpose so you know exactly what you are buying, what it costs, and how it is paid. These are not tiers of one agreement, you choose the single option that fits your situation.

Two are contingency representation with no cost up front; they differ by how hard the case is and how the fee gets paid. The third is a flat-fee forensic report for the veteran who wants to fight the claim himself.

An accredited claims agent and a veteran reviewing a clean, single-issue appeal together
Option 1

Standard Direct-Pay Representation

20% of back pay

No cost up front, nothing out of pocket. The VA withholds our fee and pays us directly under §14.636(h). Best for cleaner, more recent, single-issue denials, routine higher-level reviews, supplemental claims, and rating increases, carried all the way to the Board of Veterans’ Appeals.

See full details
An advocate reviewing a veteran's decade-deep claims file
Option 2

High-Complexity Representation

30% of back pay

For high-complexity cases, long claim histories, prior Board denials, CUE, complex effective-date and TDIU fights, multi-issue toxic exposure. Still no cost up front. Because the VA pays a rep only up to 20% directly, the VA sends your full retro to you and we invoice you directly for the 30%. Lawful, but never entered into lightly.

See full details
A forensic file audit in progress
Option 3

Mission 5 Intelligence Brief

$750 flat

A standalone forensic file review and written road map, not representation. For the veteran with a tough, older case who wants to fight it himself and keep 100% of his back pay. We audit your file, show you every error, and hand you the plan. Available only to veterans who already have a VA decision.

See full details

The exact contingency percentage on your case is set in a written agreement by the complexity of the work, always within the maximum the law allows. Federal-court litigation, if it is ever needed, is a separate, pre-agreed arrangement.

Denied or under-rated?

Talk to a VA-accredited claims agent about your claim

Albert L. Thombs Jr. is a US Army veteran, VA-Accredited Claims Agent #45147, and 100% service-connected himself. He personally reviews every request. Fees are capped by 38 CFR §14.636, and there are no fees on representation unless you win.

702-992-4883

Mon–Fri, 11AM–6PM Pacific

Questions are always free. The Mission 5 Brief is $750 flat.