Every fee, every option and every term is laid out here in writing, before you sign anything.

Crisis Line: 988702-992-4883
The VA DisabilityADVOCATE

What The VA Won’t Put In Writing

Declassified

Description

We decode the evidence rules, exam traps, and rating tricks the VA won’t spell out, then fight to win what you earned.

Notes

Information here is free. Optional accredited representation, no fees unless you win.

VA-ACCREDITED CLAIMS AGENT #45147DENIALS REOPENEDLOW RATINGS CHALLENGEDC&P EXAMS AUDITEDEFFECTIVE-DATE & CUE HUNTSTDIU · SMC · PACT ACTNO WIN, NO FEE ON 20% OR 30% REPRESENTATION · $750 FLAT MISSION 5 BRIEFGOVERNED BY 38 CFR §14.636SECONDARY CONDITIONS LINKEDTERA & TOXIC-EXPOSURE CLAIMSBOARD & HIGHER-LEVEL APPEALSFREE CASE REVIEW, ASK A QUESTIONVA-ACCREDITED CLAIMS AGENT #45147DENIALS REOPENEDLOW RATINGS CHALLENGEDC&P EXAMS AUDITEDEFFECTIVE-DATE & CUE HUNTSTDIU · SMC · PACT ACTNO WIN, NO FEE ON 20% OR 30% REPRESENTATION · $750 FLAT MISSION 5 BRIEFGOVERNED BY 38 CFR §14.636SECONDARY CONDITIONS LINKEDTERA & TOXIC-EXPOSURE CLAIMSBOARD & HIGHER-LEVEL APPEALSFREE CASE REVIEW, ASK A QUESTION
Standard Direct-Pay Representation
VA-Accredited Agent #45147
Option 1 of 3 · Contingency Representation

Standard Direct-Pay Representation

A 20% contingency, with no cost up front and nothing out of pocket. When we win, the VA withholds our fee from your past-due award and pays us directly under 38 CFR §14.636(h). You do not pay us, the back pay does.

At a Glance

20%

Contingency Fee

of past-due benefits only

$0

Out of Pocket

no retainer, no hourly charge

The VA

Who Pays

direct-pay under 38 CFR §14.636(h)

3+

Appeals Included

same issue, up to the Board

It Starts With the Forensic Review Every Client Gets

Before we file anything, your file gets the same forensic review every one of our clients receives, a careful read of your C-file, medical records, and rating decisions to find what the VA got wrong. On the standard track, that review confirms the case is cleaner and more recent, and that it can be won without the heavy, multi-year development a complex file demands.

How the Money Flows, Step by Step

Step 1

We Win Your Claim

The VA issues a favorable decision with a retroactive award (back pay) from your effective date.

Step 2

VA Withholds 20%

Under 38 CFR §14.636(h), the VA automatically withholds 20% of the past-due amount and pays it directly to us.

Step 3

You Receive 80%

The remaining 80% of the retroactive award is deposited directly into your bank account. You never write us a check.

Step 4

Monthly Pay Is 100% Yours

Every future monthly compensation payment goes entirely to you, no percentage, no recurring charge, no fine print.

The Cleanest Arrangement of the Three

This is the only option where you are never in the middle of the money. The VA withholds 20% and pays us directly, you receive the rest. If the VA miscalculates the withholding, we take it up with the VA, not with you. And the fee applies per recovery. Each condition is its own case; each favorable decision that produces back pay is its own recovery, and a new appeal or claim is always a new written agreement.

A Lot of Representation for 20%

This is our bread and butter, and it is a lot of representation for 20%. There is no cost up front and no money out of your pocket. This is the right lane when the case is cleaner and more recent: a straightforward denial or under-rating (generally within about the last year), a discrete or single issue, available and usable medical evidence, a routine Higher-Level Review or Supplemental Claim, a rating increase, or a clear duty-to-assist error.

What 20% Covers

  • Prepping and organizing your claim the right way
  • Answering the VA’s notices and development letters
  • Helping you write a strong personal statement
  • Filling out the other VA forms correctly
  • Challenging inadequate C&P exams (DeLuca, Sharp, Nieves-Rodriguez)
  • Re-strategizing after each VA decision
  • All calls, emails, and consultations while we represent you
  • Appeals up to and including the Board of Veterans’ Appeals

We Are Aggressive Filers

We do not file once and walk away. We have a clear appeal process: on the same issue, we will appeal at least three times. After the third denial on that issue, we take it to the Board of Veterans’ Appeals.

Think about what that means. We carry you from the first fight all the way up to the Board, and for the standard file, that is all covered by the 20%. That is significant.

Who This Is Best For

Standard representation fits cases where the fight is clear and the evidence already exists. It is not built for files that need years of records work or a brand new medical theory. If your situation matches one of the four cards below, this is likely your lane. Your part is to be honest with me about your file, including old denials and missing records, so we put you in the right agreement from day one.

A recent denial or under-rating

A recent denial or under-rating

A straightforward denial or lowball rating, generally within about the last 12 months, on a discrete or single issue.

Clean, available evidence

Clean, available evidence

The medical evidence exists and is usable, you are not missing the nexus or fighting a decade of buried records.

A routine HLR or Supplemental

A routine HLR or Supplemental

A Higher-Level Review, Supplemental Claim, or rating increase that does not require years of original development.

A clear duty-to-assist error

A clear duty-to-assist error

The VA missed something it was legally required to do under 38 CFR §3.159, and that error is identifiable and fixable on appeal.

If your file is a multi-year, high-development case, prior Board denials, CUE, complex TDIU or effective-date fights, the forensic review will tell us, and High-Complexity Representation is the honest lane for it. Same depth of review; different scope of work.

The Regulatory Framework

38 U.S.C. §5904, governs fees charged by VA-accredited agents and attorneys. No fee may attach until after the agency of original jurisdiction issues its first decision and the fee agreement is on file.

38 CFR §14.636(e)-(f), a fee of 20% or less of past-due benefits is presumed reasonable, while a fee above 33⅓% is presumed unreasonable. A fee in between, such as 30%, carries no automatic presumption and remains reviewable for reasonableness.

38 CFR §14.636(h), authorizes direct payment: the VA withholds the fee from the claimant’s retroactive award and pays the representative directly. The veteran never handles the fee.

Per-recovery billing, each condition is its own case. Each favorable decision that produces back pay is its own recovery. A new appeal or claim always requires a new written agreement.

Understand How the VA Calculates Your Rating

Your combined rating decides your monthly compensation and your retroactive award. This is the math the VA actually uses. The VA does not simply add your percentages. Under 38 CFR 4.25, each rating applies only to what is left of your remaining efficiency, then the total rounds to the nearest 10. That is why two ratings that look like 80% can land at 70%. Before we file, I run your numbers so you know exactly what each condition can add.

38 CFR § 4.25, Combined Ratings Table

Why 50% + 30% Does NOT Equal 80%

The VA uses “whole-person” math, not simple addition. This is how ratings really stack.

1
Start: fully healthy100% remaining

The VA always begins from a whole, healthy person (100%).

2
Apply your 50% rating50% remaining

50% of 100 is subtracted. You have 50% “efficiency” left.

3
Apply 30% to what remains35% remaining

30% is taken from the REMAINING 50 (0.30 × 50 = 15). 50 − 15 = 35 left.

4
Combined disability65%

100 − 35 = 65, then rounded to the nearest 10 → 70%.

Bottom line: 50% and 30% combine to 65% → rounded to 70%, not 80%. The same math turns two 50% ratings into 75% → rounded to 80%, not 100%. Every rating you add is worth less than the last. That is why which conditions you claim, and in what order, matters as much as how many.

The Foundation of Every Claim We File

Every condition we pursue must meet this three-prong test. If any prong is missing, we identify it during the forensic review and build toward it. That means a current diagnosis in your records, an in-service event, injury, or exposure the VA can find, and a medical link between the two. Your part is to tell us about every provider and every incident, even the ones you think do not matter.

The Foundation of Every Claim

The Three Foundations of Direct Service Connection

For direct service connection, the record generally must establish all three. Presumptive, secondary, aggravation, increased-rating, TDIU, and SMC claims follow different or additional standards.

Foundation 1

Current Diagnosis

A present, medically documented condition. In most cases a current diagnosis is the clearest foundation, the VA rarely rates a condition it has not confirmed. Narrow legal exceptions exist, but ‘I think I have it’ is not an evidence strategy.

Foundation 2

In-Service Event or Exposure

An injury, illness, event, or toxic exposure that occurred (or was aggravated) during active service, shown in records, or presumed under the PACT Act.

Foundation 3

The Connection (Nexus)

For direct service connection, the record generally must link the condition to service. Sometimes that requires a medical nexus stating it is “at least as likely as not” (50% or greater). In other cases, federal law supplies a presumption or another legal route.

Diagnosis+Service Event+NexusSERVICE CONNECTED
Questions & Answers

Standard Direct-Pay, Questions Veterans Ask

These are the questions veterans ask me about Standard Direct-Pay representation. This service is built for cleaner, more recent denials, and there is no cost up front. Your part is to read these answers with your decision letter in hand and ask me anything about the agreement before you sign it.

What does 20% actually mean in dollars?
It means 20% of the retroactive (past-due) benefits the VA awards you, the lump sum that covers the months between your effective date and the date the VA finally grants your claim. If the VA awards you $30,000 in back pay, our fee is $6,000 and you keep $24,000. Future monthly payments are yours, no percentage, no recurring charge.
Do I ever write you a check?
No. Under 38 CFR §14.636(h), the VA withholds our 20% from your past-due award and pays us directly. The remaining 80% is deposited into your account. You are never in the middle of the money.
What if we lose?
You owe us nothing. This is a contingency arrangement, our fee is earned only when we recover past-due benefits for you. No recovery, no fee.
How many times will you appeal on the same issue?
We will appeal at least three times on the same issue. After the third denial, we take it to the Board of Veterans’ Appeals. That entire fight, from the first filing to the Board, is covered by the 20%.
What happens if my case turns out to be more complex than expected?
The forensic review tells us. If the file reveals a multi-year history, prior Board denials, CUE, or TDIU complexity, we will tell you honestly that the standard track is not the right lane, and walk you through the High-Complexity option before anything is signed.
Is 20% the legal maximum?
No. Under 38 CFR §14.636(e), a fee of 20% or less is presumed reasonable, and a fee above 33⅓% is presumed unreasonable. At 20% our fee sits squarely within the presumed-reasonable range, and the VA withholds and pays it directly.
Does the fee apply to future monthly payments?
Never. The fee applies only to past-due benefits, the retroactive lump sum. Once the VA starts paying your monthly compensation, every dollar of that is yours.
Can I cancel the agreement?
Yes. You can revoke the 21-22a (power of attorney) at any time, and the fee agreement is void once you do. There is no lock-in and no penalty.

The Right Service Is Confirmed After a Free File Review

You do not have to guess which lane you are in. Start with a free forensic review of your actual file. If it is a clean, recent case, this is the track, and it costs you nothing unless we win.

Back-Pay Calculator

See What 20% Looks Like on a Real Award

Enter your current and expected ratings, your effective date, and your dependents. The calculator shows the total retroactive award, the 20% fee, and what you keep, in real dollars. The fee is figured only on past-due benefits from the award, never on your future monthly payments, as 38 CFR 14.636 requires. Use your real numbers, not a best guess, so you see exactly what representation costs before you sign anything with us.

Dates & Ratings

The date your benefits should have started

When VA started paying the correct rate (blank = today)

Dependents

This Is an Estimate

Uses 2026 rates (effective December 1, 2025). Actual back pay depends on rate changes, exact effective date, and deductions. Open the full calculator

The Veterans We Fight For

Real Veterans. Real Claims. Real Outcomes.

Every case on this desk belongs to someone who served. These are the veterans this practice represents, across every era, branch, and condition: the Vietnam vet who was told it was too late, the Gulf War vet the system called a mystery, the young veteran who walked out of a five minute exam with a zero. Different stories, same fight. The record decides the claim, so we build the record.

A young veteran waiting for his VA appointment
Veteran Representation
An older veteran completing his claim forms with his adult daughter
Veteran Representation
A veteran speaking with her doctor during a medical consultation
Veteran Representation
Official VA Video Library · Government Produced

What Compensation and Back Pay Actually Are

Accredited representation fees are a percentage of past-due benefits only, and under 38 CFR §14.636 no fee may be charged for work done before the VA issues its first decision on a claim. These official VA videos explain how compensation and the combined rating work, so you can see exactly what a fee is calculated from. Watch them, then read every option on this page before you sign anything.

How VA Disability Compensation Works

How VA Disability Compensation Works

How Your Combined Rating Is Calculated

How Your Combined Rating Is Calculated

A woman veteran filling out paperwork on a clipboard in a clinic waiting room
Your responsibility as a veteran

Your Part in This Is Not Optional

I will be straight with you. No advocate on earth can win a claim for a veteran who will not do his or her part. The VA decides on the record, and you are the only person who can build the medical side of that record. We do the legal and forensic work. You do yours. Here is what that means, every single time:

  • See a doctor and get every symptom written into your medical record. If it is not on paper, the VA treats it as if it never happened.
  • Keep a symptom journal. Dates, flare-ups, missed work, the nights you did not sleep. That is the evidence of how this condition actually runs your life.
  • Answer every VA letter and every request for evidence before the deadline. Silence gets claims denied.
  • Show up to your C&P exam and describe your worst days honestly. Do not tough it out in that room. Do not exaggerate either.

You do your job and we will do ours. That is how claims get won.

Choose Your Service

The Three Services

We offer three completely separate services, kept distinct on purpose so you know exactly what you are buying, what it costs, and how it is paid. These are not tiers of one agreement, you choose the single option that fits your situation.

Two are contingency representation with no cost up front; they differ by how hard the case is and how the fee gets paid. The third is a flat-fee forensic report for the veteran who wants to fight the claim himself.

An accredited claims agent and a veteran reviewing a clean, single-issue appeal together
Option 1

Standard Direct-Pay Representation

20% of back pay

No cost up front, nothing out of pocket. The VA withholds our fee and pays us directly under §14.636(h). Best for cleaner, more recent, single-issue denials, routine higher-level reviews, supplemental claims, and rating increases, carried all the way to the Board of Veterans’ Appeals.

See full details
An advocate reviewing a veteran's decade-deep claims file
Option 2

High-Complexity Representation

30% of back pay

For high-complexity cases, long claim histories, prior Board denials, CUE, complex effective-date and TDIU fights, multi-issue toxic exposure. Still no cost up front. Because the VA pays a rep only up to 20% directly, the VA sends your full retro to you and we invoice you directly for the 30%. Lawful, but never entered into lightly.

See full details
A forensic file audit in progress
Option 3

Mission 5 Intelligence Brief

$750 flat

A standalone forensic file review and written road map, not representation. For the veteran with a tough, older case who wants to fight it himself and keep 100% of his back pay. We audit your file, show you every error, and hand you the plan. Available only to veterans who already have a VA decision.

See full details

The exact contingency percentage on your case is set in a written agreement by the complexity of the work, always within the maximum the law allows. Federal-court litigation, if it is ever needed, is a separate, pre-agreed arrangement.

A veteran shaking hands with his VA-accredited claims agent after reviewing his claim
Denied or under-rated?

Talk to a VA-accredited claims agent about your claim

Albert L. Thombs Jr. is a US Army veteran, VA-Accredited Claims Agent #45147, and 100% service-connected himself. He personally reviews every request. Fees are capped by 38 CFR §14.636, and there are no fees on representation unless you win.

702-992-4883

Mon–Fri, 11AM–6PM Pacific

Questions are always free. The Mission 5 Brief is $750 flat.