You served. The VA owes you a debt it does not volunteer to pay. Everything here is free. When you need an accredited agent in your corner, we are right here.
Crisis Line: 988702-992-4883Description
We decode the evidence rules, exam traps, and rating tricks the VA won’t spell out, then fight to win what you earned.
Notes
Information here is free. Optional accredited representation, no fees unless you win.
Albert Thombs
Founder & VA-Accredited Claims Agent · #45147
When your service records are silent, the people who served beside you can put the event back in the record.
Not every injury made it into a service treatment record. Combat, field conditions, and the culture of “rubbing some dirt on it” left gaps in millions of files. Buddy statements fill those gaps with first-hand testimony.
Anyone with direct knowledge, a fellow service member, a spouse, a family member. They are competent to describe what they personally saw: the injury, the change in your behavior, the symptoms over the years.
The VA has to weigh lay evidence. Under 38 CFR §3.159(a)(2), a person is competent to describe what they saw and heard with their own senses. What sinks a buddy statement is guessing, exaggerating or copying someone else's wording. Your part is picking witnesses who actually saw it and letting them write it in their own words.
A single credible buddy statement has re-established in-service events the VA claimed never happened.
The regulatory authority behind toxic-exposure claims lives in M21-1, Part IV, Subpart ii, Chapter 2, Section C (Service Connection for Disabilities Resulting from Exposure to Environmental Hazards). This section governs how raters develop and adjudicate toxic-exposure claims, including burn-pit, Agent Orange, contaminated-water, and radiation claims, and cross-references the PACT Act's conceded-exposure framework under 38 U.S.C. §1168 (TERA). When a C&P examiner renders a negative nexus opinion without addressing the documented exposure pathway, that opinion is inadequate under Barr v. Nicholson, and raters are required to return it for a supplemental opinion. Veterans who receive a denial after a cursory exam should cite the specific M21-1 development procedures the rater failed to follow.
I will be straight with you. No advocate on earth can win a claim for a veteran who will not do his or her part. The VA decides on the record, and you are the only person who can build the medical side of that record. We do the legal and forensic work. You do yours. Here is what that means, every single time:
You do your job and we will do ours. That is how claims get won.
We offer three completely separate services, kept distinct on purpose so you know exactly what you are buying, what it costs, and how it is paid. These are not tiers of one agreement, you choose the single option that fits your situation.
Two are contingency representation with no cost up front; they differ by how hard the case is and how the fee gets paid. The third is a flat-fee forensic report for the veteran who wants to fight the claim himself.
20% of back pay
No cost up front, nothing out of pocket. The VA withholds our fee and pays us directly under §14.636(h). Best for cleaner, more recent, single-issue denials, routine higher-level reviews, supplemental claims, and rating increases, carried all the way to the Board of Veterans’ Appeals.
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30% of back pay
For high-complexity cases, long claim histories, prior Board denials, CUE, complex effective-date and TDIU fights, multi-issue toxic exposure. Still no cost up front. Because the VA pays a rep only up to 20% directly, the VA sends your full retro to you and we invoice you directly for the 30%. Lawful, but never entered into lightly.
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$750 flat
A standalone forensic file review and written road map, not representation. For the veteran with a tough, older case who wants to fight it himself and keep 100% of his back pay. We audit your file, show you every error, and hand you the plan. Available only to veterans who already have a VA decision.
See full detailsThe exact contingency percentage on your case is set in a written agreement by the complexity of the work, always within the maximum the law allows. Federal-court litigation, if it is ever needed, is a separate, pre-agreed arrangement.
Albert L. Thombs Jr. is a US Army veteran, VA-Accredited Claims Agent #45147, and 100% service-connected himself. He personally reviews every request. Fees are capped by 38 CFR §14.636, and there are no fees on representation unless you win.
Mon–Fri, 11AM–6PM Pacific
Questions are always free. The Mission 5 Brief is $750 flat.
