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What The VA Won’t Put In Writing

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We decode the evidence rules, exam traps, and rating tricks the VA won’t spell out, then fight to win what you earned.

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Information here is free. Optional accredited representation, no fees unless you win.

VA-ACCREDITED CLAIMS AGENT #45147DENIALS REOPENEDLOW RATINGS CHALLENGEDC&P EXAMS AUDITEDEFFECTIVE-DATE & CUE HUNTSTDIU · SMC · PACT ACTNO WIN, NO FEE ON 20% OR 30% REPRESENTATION · $750 FLAT MISSION 5 BRIEFGOVERNED BY 38 CFR §14.636SECONDARY CONDITIONS LINKEDTERA & TOXIC-EXPOSURE CLAIMSBOARD & HIGHER-LEVEL APPEALSFREE CASE REVIEW, ASK A QUESTIONVA-ACCREDITED CLAIMS AGENT #45147DENIALS REOPENEDLOW RATINGS CHALLENGEDC&P EXAMS AUDITEDEFFECTIVE-DATE & CUE HUNTSTDIU · SMC · PACT ACTNO WIN, NO FEE ON 20% OR 30% REPRESENTATION · $750 FLAT MISSION 5 BRIEFGOVERNED BY 38 CFR §14.636SECONDARY CONDITIONS LINKEDTERA & TOXIC-EXPOSURE CLAIMSBOARD & HIGHER-LEVEL APPEALSFREE CASE REVIEW, ASK A QUESTION
Gathering Medical Evidence: Building the File Before You File
← Back to the BlogEvidence & Records

Gathering Medical Evidence: Building the File Before You File

AT

Albert Thombs

Founder & VA-Accredited Claims Agent · #45147

July 21, 20261 min read2 reads

The strongest claims are won before they are submitted. Here is how to assemble the record so the VA has no room to deny.

The VA has a duty to assist, but leaving your claim to that duty is a mistake. The veterans who win are the ones who hand the VA a complete file and leave nothing to chance.

Evidence & Records, illustration
Understanding evidence & records, what the VA looks for.

The records that matter

  • Service treatment records: anything documenting the in-service event or complaint.
  • Private and VA medical records: current treatment showing the ongoing condition and its severity.
  • Diagnostics: imaging, sleep studies, lab work, objective proof of the current disability.
  • Lay statements: yours and buddy statements filling documentary gaps.

Match evidence to the rating criteria

It is not enough to prove you have the condition, the evidence has to show the severity that matches the percentage you deserve under 38 CFR Part 4. We read the criteria first, then gather the evidence that hits each rating threshold.

Official VA Video · Government Produced
Tips to Prepare for Your VA Claim Exam

The VA's obligation to develop evidence is codified in 38 CFR §3.159 and operationalized in M21-1, Part IV, Subpart i, Chapter 1 (Duty to Assist with Providing a Medical Examination or Opinion). Under this regulation, the VA must obtain federal records (service treatment records, VA medical records, Social Security records) and make reasonable efforts to obtain private records when the veteran authorizes their release. Under Colvin v. Derwinski, the VA cannot reject competent medical evidence in favor of its own unqualified judgment. Buddy statements and lay evidence carry legal weight under Jandreau v. Nicholson, lay testimony is competent to establish observable symptoms and continuity of symptomatology, even without a medical degree.

Gathering Medical Evidence: Building the File Before You File, supporting image
Filed under:Evidence & Records
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Your responsibility as a veteran

Your Part in This Is Not Optional

I will be straight with you. No advocate on earth can win a claim for a veteran who will not do his or her part. The VA decides on the record, and you are the only person who can build the medical side of that record. We do the legal and forensic work. You do yours. Here is what that means, every single time:

  • See a doctor and get every symptom written into your medical record. If it is not on paper, the VA treats it as if it never happened.
  • Keep a symptom journal. Dates, flare-ups, missed work, the nights you did not sleep. That is the evidence of how this condition actually runs your life.
  • Answer every VA letter and every request for evidence before the deadline. Silence gets claims denied.
  • Show up to your C&P exam and describe your worst days honestly. Do not tough it out in that room. Do not exaggerate either.

You do your job and we will do ours. That is how claims get won.

Choose Your Service

The Three Services

We offer three completely separate services, kept distinct on purpose so you know exactly what you are buying, what it costs, and how it is paid. These are not tiers of one agreement, you choose the single option that fits your situation.

Two are contingency representation with no cost up front; they differ by how hard the case is and how the fee gets paid. The third is a flat-fee forensic report for the veteran who wants to fight the claim himself.

An accredited claims agent and a veteran reviewing a clean, single-issue appeal together
Option 1

Standard Direct-Pay Representation

20% of back pay

No cost up front, nothing out of pocket. The VA withholds our fee and pays us directly under §14.636(h). Best for cleaner, more recent, single-issue denials, routine higher-level reviews, supplemental claims, and rating increases, carried all the way to the Board of Veterans’ Appeals.

See full details
An advocate reviewing a veteran's decade-deep claims file
Option 2

High-Complexity Representation

30% of back pay

For high-complexity cases, long claim histories, prior Board denials, CUE, complex effective-date and TDIU fights, multi-issue toxic exposure. Still no cost up front. Because the VA pays a rep only up to 20% directly, the VA sends your full retro to you and we invoice you directly for the 30%. Lawful, but never entered into lightly.

See full details
A forensic file audit in progress
Option 3

Mission 5 Intelligence Brief

$750 flat

A standalone forensic file review and written road map, not representation. For the veteran with a tough, older case who wants to fight it himself and keep 100% of his back pay. We audit your file, show you every error, and hand you the plan. Available only to veterans who already have a VA decision.

See full details

The exact contingency percentage on your case is set in a written agreement by the complexity of the work, always within the maximum the law allows. Federal-court litigation, if it is ever needed, is a separate, pre-agreed arrangement.

A veteran shaking hands with his VA-accredited claims agent after reviewing his claim
Denied or under-rated?

Talk to a VA-accredited claims agent about your claim

Albert L. Thombs Jr. is a US Army veteran, VA-Accredited Claims Agent #45147, and 100% service-connected himself. He personally reviews every request. Fees are capped by 38 CFR §14.636, and there are no fees on representation unless you win.

702-992-4883

Mon–Fri, 11AM–6PM Pacific

Questions are always free. The Mission 5 Brief is $750 flat.